Windows XP won't install on HP Mini 110-3000

[techyguy717]

Customer wants Netbook restored back to factory reset.

Hard Drive and Memory check ok with long tests.
Using built in restore fails. (Also notice that the drive is only 1 partition.)

Laptop comes with Windows XP Home Licence.
Used OEM Windows XP SP3 disk. (I know the disk has worked before)

Receive message:
"Windows XP Home Edition Setup
Setup has recognized the following mass storage devices in your computer
<none>"

To specify additional SCSI adaptor, etc, etc.

Tried OEM Windows XP SP2, but that crashes halfway though boot.

Linux boot disk sees the hard drive just fine.
How do I get the netbook to recognize I am installing to 1 simple hard drive?

Edit: ""Sorry wrong forum""

 

[compnet]

Using built in restore fails. (Also notice that the drive is only 1 partition.)

so is there a built in recovery on a separate partition, or not?? I don't get it

"Windows XP Home Edition Setup
Setup has recognized the following mass storage devices in your computer
<none>"

Have you checked if there are install drivers needed? Have you checked sata operation mode? IDE, AHCI, RAID, etc?

 

[YeOldeStonecat]

Probably a SATA controller that came out well after Windows XP came out..thus Windows XP has no native drivers to support it...thus it cannot see the HDD.

You're going to run into this with the display adapter, sound card, probably NIC, other stuff that will require drives to be downloaded and installed after research at HPs suport site for this model.

Several ways around this...
*Slipstreamed install CD for Windows where you custom injected the SATA controller drivers
*External USB floppy drive..so you can download the controller drivers and copy to floppy so you can feed the disk when you hit F-6 at the correct time during setup (you already saw that part)
*Look in the sytems BIOS and see if the SATA controller supports legacy/PATA mode...install Windows.....install all necessary drivers including the SATA controller drivers, go into registry and flip the setting for Windows to use SATA/AHCI, reboot..go into BIOS and flip back to AHCI mode..continue to boot up, and enjoy better performance.

 

[ComputerRepairTech]

Customer wants Netbook restored back to factory reset.

Hard Drive and Memory check ok with long tests.
Using built in restore fails. (Also notice that the drive is only 1 partition.)

Laptop comes with Windows XP Home Licence.
Used OEM Windows XP SP3 disk. (I know the disk has worked before)

Receive message:
"Windows XP Home Edition Setup
Setup has recognized the following mass storage devices in your computer
<none>"

To specify additional SCSI adaptor, etc, etc.

Tried OEM Windows XP SP2, but that crashes halfway though boot.

Linux boot disk sees the hard drive just fine.
How do I get the netbook to recognize I am installing to 1 simple hard drive?

Edit: ""Sorry wrong forum""

Is there an option in the bios for IDE mode (disable raid/ahci)

Edit: oops someone beat me to it

 

[techyguy717]

The BIOS is bare of anything helpful, no IDE mode.

The restore worked with System Restore Points only.

From the HP support website there is a driver for:
- Intel Matrix Storage Technology Driver
- Intel ICH7R/DH SATA AHCI Controller

The file is "sp51272.exe"

Would this be the file I would slipstream into the disk?

Here is the Model.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=4166078#N508

 

[Paul Rodgers]

The BIOS is bare of anything helpful, no IDE mode.

The restore worked with System Restore Points only.

From the HP support website there is a driver for:
- Intel Matrix Storage Technology Driver
- Intel ICH7R/DH SATA AHCI Controller

The file is "sp51272.exe"

Would this be the file I would slipstream into the disk?

Here is the Model.
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=4166078#N508

SATA AHCI Controller is what you are looking for.

 

[techyguy717]

Yes, I found the driver. But it's an .exe that wants to extract onto a floppy.
Very annoying, doesn't even extract to a virtual floppy drive.

 

[NYJimbo]

- Intel ICH7R/DH SATA AHCI Controller

Probably that one.

Usually in situations like this I download the driver package, extract it to my local computer hard drive then copy all of it to a floppy. Hook up external floppy to the netbook. Insert the XP disk into the DVD. Boot off the DVD. Then do the F6 thing and go from there.

If you do not have an external floppy, get one, you will need it again. Also buy a fresh box of floppies (they don't come with the drive). I swear by mitsumi external floppy drives, never failed once on anything I needed it for.

Actually every tech should have an external floppy and external DVD (both USB).

 

[Martyn]

If you do not have an external floppy, get one, you will need it again. Also buy a fresh box of floppies (they don't come with the drive). I swear by mitsumi external floppy drives, never failed once on anything I needed it for.

Actually every tech should have an external floppy and external DVD (both USB).

Yes got both. Recently used the usb floppy when a client lost her job and her old cv was on a floppy only.

 

[NYJimbo]

Yes got both. Recently used the usb floppy when a client lost her job and her old cv was on a floppy only.

I had a tech come to my shop one day desperate to borrow my external floppy drive, he promised to fix a machine for a customer and kept putting it off and when he finally got to it he realized he needed this and couldnt find one anywhere local and couldnt wait through the whole weekend to order one by mail.

Whenever something like this happens I tell the tech that these tools are investments, not expenses, but still so many won't buy them.

EDIT: This just reminded me about a month ago a guy came in with a BSOD on his netbook. No DVD drive so had to boot off USB but couldnt read the HD because it needed a driver. So we put an external floppy and external DVD, did the F6 and then was able to do some CMD level work. I got a photo of it to show the client because the other shop said it could not be done.

(the floppy and dvd drives are stacked to the right of the netbook).

ps- why is this in business and legal ?

 

[Martyn]

Moved to appropriate forum

 

[techyguy717]

Thank you, I found the appropriate driver in .ini form. Slip streamed it into the XP CD and am installing XP.

I have a USB DVD burner, but will order a USB floppy drive.

Interesting how the HP ordained download of the correct driver won't let you extract the .ini from the .exe. It just looks for a floppy drive.

 

[Encrypted Existence]

I swear by mitsumi external floppy drives, never failed once on anything I needed it for.

Just ordered one. Thanks for the word of mouth.

 

[ArtemusComputerTechnology]

Had a similiar situation like this a few months ago. I do not remember exactly what i did to get the netbook back functioning properly. I know I installed the os by external usb drive. Installed the drivers perfectly. The customer had the same message:

"Windows XP Home Edition Setup
Setup has recognized the following mass storage devices in your computer
<none>"