Getting Paid on Time as an MSP

Having trouble getting paid on time as an MSP? I share one super simple tip to improve your chances without nagging your client.

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Bryce Whitty here from Technibble.com and today I am going to show you how you how to increase the likelihood of getting paid on time or giving great customer service. So the problem is once you have done the work, it falls out the mind of your client.

If your terms are saying “net 30” or even “net 60”, plenty of time has passed so you forget about the problem you initially solved.

The trick is to contact them 10 days before the payment is due and and simply ask them “How is everything going?”, “Is everything working as expected?” If there is any issue, it gives the opportunity to fix it and they aren’t bitter about paying.

If everything was working great, it makes you top of mind again and reminds them of the problem you solved initially and increases the chances of you getting paid on time.