Signs You Need To Start Hiring Employees

Guest Post by Lisa Hendrickson, owner of Call That Girl, 15 years experience of supporting client computer issues.

For many months now, I have been in need of an assistant, but just couldn’t make the decision as each week business was still “up and down”. It’s a struggle as an entrepreneur to make that decision.

It’s not just the computer repairs that need to get done every day; it’s all the extra’s that need to get done. Things that make me work 80 hours a week.

80 hours a week you may ask? Yes, I work at least 80 hours a week, but that’s not just doing the repairs. It includes email communications, marketing, advertising, business development, blogging, social media, follow-ups, research & development and networking and whatever else comes along. The big question is this, “What do I enjoy the most as a business owner”. I enjoy it all! But what I love doing the most is fixing computers. The rest just happened to come along for the ride. The rest is what I was not aware of in August 2007 when I decided to start up my own business.

My clientele has come from many forms of the marketing I have done in the past, many of those marketing tactics include networking. Networking includes many times, a lot of communication which is why I’m so busy on email and answering phone calls. This is so important to keep up with; keeping my reputation as an A+ networker in place is very important to building my business. Communicating with folks is a key factor, but this is something I have found I can give to an assistant, as well as the other duties I have involving social media.

Why did I decide that now is a great time to bring on my first assistant? Because I am starting to feel very tired of doing it all and am making enough money in the shop per week that I can afford to give some duties to someone else.

If you are a one man shop without all the extra’s that I have going on, but feel you need tech help, I recommend getting one when you start seeing these signs. These are all things that I noticed happening with my business.

1.) Falling behind with the tougher jobs (giving you less time for research and development because of work flow). This extra time for research is causing you to work more hours!

2.) Business has picked up in the past 6 months, you are now working like a dog to keep up.

3.) Not returning client phone calls (this is not happening to me, but am hearing about other companies who are not calling back because they are so busy)

4.) If a client calls for an update, this usually means to me that I have fallen short on expectations for the client. Giving clients updates is the best way to make them feel comfortable with choosing your business. Making that one extra call is value for them.

New gal starts tomorrow. The first and only duty she will have is to answer my main phone line. Monday mornings are my busiest days for calls and I will train her on how to answer calls, book appointments, answer basic questions and give me messages. I’m excited to see good changes ahead.

Lisa Hendrickson, owner of Call that girl, 15 years experience of supporting client computer issues. New member to Technibble.com, but is very fond of writing to help others. Her articles will include topics of business, marketing, advertising, client support and social media. Be sure to read her posts and check out her blog at http://www.callthatgirl.biz