2 Macbook pro issues

Big Jim

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ok, number 1, Macbook pro 2012 13"
this came in a few weeks ago not posting, was beeping at boot up
All we did was reseat the RAM and it ran fine after that.
Came back in a week or so later, customer reported any slight movement would cause it to turn off.

My Tech looked it over and was squeezing it in various places which would cause it to randomly freeze, I found something that looked like corrosion on the motherboard where a foam pad had been resting and cleaned it off with isopropyl. After much messing around and moving it around and rebooting, the issue went away. customer collected was shown a booting system, tech picked it up moved it around ect to prove.
Got a call today from a (understandably) annoyed customer because apparently as soon as he tried to boot it at home it it wouldn't work.

Is there a known issue with these that I could investigate to get me looking in the right direction ?


Number 2 - Macbook Pro 2011 15"
The dreaded GPU failure, customer reports weird artefacts and sometimes taking very long to boot, occasionally not booting at all, when it arrives in my shop the screen is white and laptop not doing anything.
I power it down and ever since then it hasn't skipped a beat.
I have had it running a 2k video on You tube for pretty much 2 days solid.
I ran heaven benchmark on it and The GPU hit maximum 77oC when I blocked the vents up on the back, was maxed at about 73oC without blocking the vents.
I tried loading up a few CPU cores on it as well to see if that would trigger anything, and still nothing.
GFX card status app confirms that the GPU is correctly switching.

I haven't seen anything that would suggest the GPU is failing, is there anything I can do to try and trigger artefacts ?
Also it seems the "fix" for this is to disable the discrete GPU and have the macbook run on integrated only.

There is a guy who has written a script that removes the drivers and disables the input voltage to the GPU to prevent it from working, and the script will also rerun if PRAM is reset but apparently any update can undo the programs work.
So he has also figured out how to reprogram a chip on the board to permanently disable the GPU.

At present I don't have the chip programmer to be able to do the permanent fix and I wasn't too happy about installing fix that could be undone with an update. what are your thoughts on this ?
 
So MacBook 2012 13" has a known issue with the HDD flex cable, replace it and you should be god to go :)

Macbook 2011 try running heaven on it with some heavy settings and it should fail, those models have the GPU problem and the simptoms you described are of that issue, try to do a reball on the GPU but if the customer uses it for photo or video editing advise him/her to purchase a new machine because it will fail again...

hope this was helpful :)
 
That 2012 does not seem to have a cable issue based on those symptoms. I would lead more to a faulty logic board. If you have a hot air station, Flux and reflow the areas with corrosion.

As to the 2011 there are now two permanent fixes to disable the amd graphics. One takes quite a bit of soldering and the other does it by reprogramming the gmux chip. This is completely immune from apple updating the firmware.

edit added//
the cable is easy to check and rule out, so I would try it, even if it seems less probable
 
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That 2012 does not seem to have a cable issue based on those symptoms. I would lead more to a faulty logic board. If you have a hot air station, Flux and reflow the areas with corrosion.

As to the 2011 there are now two permanent fixes to disable the amd graphics. One takes quite a bit of soldering and the other does it by reprogramming the gmux chip. This is completely immune from apple updating the firmware.

edit added//
the cable is easy to check and rule out, so I would try it, even if it seems less probable

i have come across many with different symptoms and they lead back to the HDD flex cable
 
So MacBook 2012 13" has a known issue with the HDD flex cable, replace it and you should be god to go :)

Macbook 2011 try running heaven on it with some heavy settings and it should fail, those models have the GPU problem and the simptoms you described are of that issue, try to do a reball on the GPU but if the customer uses it for photo or video editing advise him/her to purchase a new machine because it will fail again...

hope this was helpful :)
not convinced the 2012 13" has the symptoms of a bad hdd cable
squeezing the sides have caused it to power off completely, customer reported any slight movement would cause it to power off.
We had the idea at one point to disconnect the battery and then it was fine for literally hours. and another point we were convinced it was battery as it wouldn't error whilst connected to power, but eventually it did that too.
Last thing the tech has put in the notes is that 2 screws were missing from the base, he swapped them around so that the missing screws were the ones at each side and after that it was stable.

I suppose it cant hurt to replace the cable BUT failing cable should not cause the computer to power off. should it ?


2011 I ran Heaven on it for a good hour or more and had nothing.

soldering method
https://forums.macrumors.com/thread...ook-pro-dedicated-gpu-gmux-ic-bypass.2134019/

reprogramming gmux ic
https://computeco.de/Demux

I just got a programmer and have a 2011 I am going to try it on soon

This is the reprogramming I was reffering to, the same guy wrote the little patch that disables the dedicated GPU, which I have now agreed with the customer that we will implement.
The customer was reluctant to spend money on this mainly due to the fact that i hadn't seen the laptop misbehaving myself and was basing my diagnosis solely on his description. He didn'y want to spend too much money and the GPU turn out not to be the cause.

I think what didn't help is that the only programmers seem to be in USA or China and I would have to wait a month to get one here.
 
@Big Jim the nature of this programming is different than others in the past where updates could reset it. This is a direct reprogramming of a specific ic, where other methods reprogrammed the general firmware which Apple could change any time.
 
To follow up on both of these, as they are both currently back in with us.

Macbook 1, has an issue with the bottom ram slot, apparently the bottom ram slot is BGA and the top slot is soldered through board. any pressure on the left side of the laptop whilst running results in crashing. But if I remove the bottom stick of RAM there are no problems.

I saw a post from someone where they had put a wedge of plastic under the bottom ram slot to push against it, I am not happy with this solution so instead I intend to remove the bottom stick of RAM and then upgrade to a single 8GB Stick and save hassle and money.


Macbook 2, we eventually agreed with the customer to go with the software solution and ever since they had it back it won't wake from sleep.
So they brought it back in today for us to take a look at.
Going to try a fresh install on a spare drive for this one, only problem it is crashing and freezing at about 70% of the way through installation, presumably due to the GFX card being in use and throwing a wobbler.

Can I install the OS on another MAC then just transfer the drive to this one?
I know it works with Windows but not sure about MAC
 
To follow up on both of these, as they are both currently back in with us.

Macbook 1, has an issue with the bottom ram slot, apparently the bottom ram slot is BGA and the top slot is soldered through board. any pressure on the left side of the laptop whilst running results in crashing. But if I remove the bottom stick of RAM there are no problems.

I saw a post from someone where they had put a wedge of plastic under the bottom ram slot to push against it, I am not happy with this solution so instead I intend to remove the bottom stick of RAM and then upgrade to a single 8GB Stick and save hassle and money.


Macbook 2, we eventually agreed with the customer to go with the software solution and ever since they had it back it won't wake from sleep.
So they brought it back in today for us to take a look at.
Going to try a fresh install on a spare drive for this one, only problem it is crashing and freezing at about 70% of the way through installation, presumably due to the GFX card being in use and throwing a wobbler.

Can I install the OS on another MAC then just transfer the drive to this one?
I know it works with Windows but not sure about MAC

it works even better in Mac OS environment :)
 
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