Here's the update ... I attempted to uninstall Dell Support Assist and the workstation froze up. I asked the client to report back to me in the morning since I couldn't log back in and send me a picture of what was on his screen so I can see where it locked up ... sure enough ...
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I had him reboot and he is back to working normally.
Then I logged into a different station and attempted the same uninstall of Dell Support Assist. Sure enough ... same thing, computer is now frozen.
Checked with the client and ... by gollee ... BLUE SCREEN.
Dell support assist is killing the computers!