A new BSOD for me, hopefully not for you

[Graystar]

Here is what is happening.
In the process of building a new CPU for client.
I removed all major drivers on old machine and then cloned that drive image to a new Sata drive using Acronis True Image.

CPU started and blue screened after the Windows splash page.
This is the stop error that I got.

stop: 0x0000007E (0xc0000005. 0x00000000,0xbacc30bc, 0xbacc2db9)

That is all there was no other error message.

Here is the weird part, When I start the machine in safe mode I get the message that the OS must be activated before I can use it and that I cannot activate it in Safe mode.

But I get the BSOD stop codes in normal startup.

I tried a windows repair install but the owner does not know the admin password and that is a block.

I tried Password renew V1 by salas and it says the password was nullified but I cannot get passed the admin password screen in the repair install.

it is 3:45 in the A.M. and I am going cross-eyed.
Please advise if you know of a solution.

Thanks to all in advance.

 

[NYJimbo]

Well this is all very easy to understand why it's happening, but not very easy to fix.

Your first "mistake" was this :

I removed all major drivers on old machine and then cloned that drive image to a new Sata drive using Acronis True Image.

That pretty much swapped it from an IDE to a SATA, probably no drivers for it are present and lets face it, the whole machine is new. Did you research what the "7E" error means, its gives you plenty of clues.

This :

When I start the machine in safe mode I get the message that the OS must be activated before I can use it and that I cannot activate it in Safe mode.

is because the first thing windows sees is that this is a totally new machine so it kills the current registration/activation and pretty much demands you go with a new activation.

If you cannot get it to work right, I would go back to the old machine and get the password changed first and then you might want to clone it but you might also see if you can load the chipset drivers first OR be sure you really removed all the old ones. There is alot more you can try like dumbing down the BIOS on the new machine so Windows sees less at first, but there are so many things you should have already tried and I assume you did some of them.

 

[bagellad]

I would just get a blank drive and put windows on it and slave the customers old hard drives.

 

[Graystar]

Did you research what the "7E" error means, its gives you plenty of clues.

I did google this and the MS KB article was very vague.
May I ask where besides http://aumha.org/ is a good place to research these? I generally work through these issues but this one is so vague.

If you cannot get it to work right, I would go back to the old machine and get the password changed first

I did this and I used Password renew V1.1 by Salas and it states that it changes the password but it does not. I have used this program many times with success. Any suggestions on how to accomplish this would be appreciated.

you might also see if you can load the chipset drivers first OR be sure you really removed all the old ones.

I had the disk that came with the MOBO in the CD when I first started the machine so it would install those drivers first.

There is a lot more you can try like dumbing down the BIOS on the new machine so Windows sees less at first

I don't understand your thought process, what would be considered "dumbing down" a Bios?
Thanks for taking the time to respond, I know it takes effort and I do appreciate it.
Sincerely,
Jim

 

[SOHO-NZ]

I don't mean to sound rude, but this is all obvious stuff for an experienced computer technician.

This bit really worries me. -- " had the disk that came with the MOBO in the CD when I first started the machine so it would install those drivers first."

- what makes you think that having a CD in the drive would make XP install the drivers from the CD automagically?

 

[Graystar]

I wish to apologize if I bothered anyone

I first found this site almost a year ago and thought "wow what a great place!" A "Community" of people who have similar interest and desires. A place where people who know a lot about computers didn't mind helping people who didn't know something about this or that.

I thought if I Googled for an obvious answer, searched the forum before posting, was always polite and said thank you for "ANYTHING" given that I too might could be comfortable here and would contribute on things I know, and not contribute answers to things I don't know well. but things here have changed...
I read voraciously on this site and I see there are a lot of post where the person asking questions is berated and smacked for "not knowing" something.

Is that not one of the main reasons Bryce started this place? For people to be able to seek out knowledge?

I apologize if I gave the impression that I thought that the drivers would somehow drag themselves onto the hard drive "automagically".

Yes I knew that I had to go to the device manager and right click on each device and direct it to appropriate driver on the disk for it to install correctly.

I will close this post as I have probably said too much already.
Thanks again and good night.

 

[NYJimbo]

I read voraciously on this site and I see there are a lot of post where the person asking questions is berated and smacked for "not knowing" something.

I think some of the more vicious slap downs have been stopped, now its more of a "didnt you think of doing this" or "why would you do that". It was getting out of control but the people seeking help and the attackers were both to blame.

The bottom line is that there are way too many people on this forum doing almost no real technical research or diagnostics and just asking for help. I can see several people in just the past 48 hours who post a BSOD, make a few assumptions and then ask for help. That's ok for some place like majorgeeks, but here people expect a bit more. There is an obvious difference
on threads asking for help when the original poster seems to have gone through all the possible steps and the person who just does "Repair Tech 101" diags and gives up.

You might have noticed that fewer threads that start with requests for help get any real answers. Most of the advanced techs are either gone or just lurking. I personally have put alot of people on my ignore list to avoid wasting time with alot of the nonsense I see on other forums. If I see a thread asking for help and its obvious the person did little diagnostics I now just walk away rather than give any help or make comments.

I actually spend more time now on forums like notebookreview, but not seeking help, rather learning from the advanced threads. This place is still a great resource for techs to share, but its starting to turn into a place where lazy techs just ask for basic help. The incredible amount of newbies showing up with very little skill also affects the quality of the posts, but I guess they have to start somewhere.

If people ask for help and did not do enough research/diagnostics, then they are going to get some kind of negative response and they should expect that. I dont think fully attacking someone helps, but I also dont think this should become a place where people just ask for help so they do not have to really dig in and learn.

 

[frostbyte5014]

I would think if you did a windows repair and provide the sata driver when it asks for drivers it should iron it out for you.

 

[Graystar]

The incredible amount of newbies showing up with very little skill also affects the quality of the posts, but I guess they have to start somewhere. If people ask for help and did not do enough research/diagnostics, then they are going to get some kind of negative response and they should expect that.

Thanks for reading and posting a good summation.
I have been here for close to a year and I have posted few questions because I don't want to be known as someone who wastes the time of people who are kind enough to extend a helping hand. I read till my eyes hurt! And I usally find my answers.
I realize I don't know it all. I don't portray that to my customers either. I think they like it as I have got more work than I can get too.

Thanks again NYjimbo



I will resolve this issue and move on.

 

[Graystar]

I would think if you did a windows repair and provide the sata driver when it asks for drivers it should iron it out for you.

To complete the repair install I need the Admin password.
It will not complete without it.

 

[bitznpcz]

To complete the repair install I need the Admin password.
It will not complete without it.

Try using OPHCRACK to find the admin password or use a password removal tool, e.g. Active@ Boot Disk etc.

I had a similar problem cloning laptops and a repair install did the trick so it's worth perservering.

 

[Graystar]

Try using OPHCRACK to find the admin password or use a password removal tool, e.g. Active@ Boot Disk etc.

I am giving Active@Boot Disk a try as I have read good things about thier p/w changer.
Thank you bitznpcz !

 

[frostbyte5014]

Try booting with Hiren's boot disk and use active password reset to clear the password. I use it a lot. It will search for the users and you can also point it to the windows directory if it's not sure.

 

[topshelfpc]

Correct me if I am wrong, but if I recall correctly the admin password is blank by default unless someone (I.E. The customer) has set a password. Wouldn't it be easier to just ask them for this if you don't have a pw changing disc readily available?

 

[frostbyte5014]

Correct, but he said and I quote "I tried a windows repair install but the owner does not know the admin password and that is a block." He just needs to clear it and he should be ok.

 

[Graystar]

Update on project

OK I used the live@bootdisk demo and the password changer looked like a well made product.
So I took the plunge and bought Active@ Password Changer Professional 3.8 & the licensed copy worked flawlessly!.

Once I got passed the admin password I got the windows repair install to run and still got the BSOD.

I researched the codes and found a lead on a driver IPVNmon.sys was causing the issue. I renamed it and rebooted and the OS loaded.

I installed correct drivers as needed to clear all the errors in the Device manager.

Now I have an activation issue.
I click to activate and two minutes later I get an error for msfeedssync.exe
I am currently trying to find a solution for this activation.

 

[bitznpcz]

I'm guessing here, bit did the customer have IE7 before you ran the repair and your install CD still has IE6??

I had a similar problem a while ago. try this:

Download Internet Explorer 8 and Hotfix KB946501, burn them to disc

Hotfix KB946501 http://support.microsoft.com/default.aspx/kb/946501
Internet Explorer 8 http://www.microsoft.com/windows/internet-explorer/default.aspx

Start your PC and repeatedly hit F8 to get the safe mode menu.

Choose safe mode with command prompt only (if you are unable to enter safe mode otherwise)

When the command prompt appears type "explorer"

Should load the Windows GUI behind the cmd window

Install the KB946501 hotfix from your disc (may not need if you're not multicore)

Install IE8

Reboot normally in to Windows, you should be able to activate as usual.

Apparently the activation Window is dependant upon IE.

 

[Graystar]

Bingo!

THANK YOU Bitznpcz's...
That was the issue.
Here is an update.
Once I got the activation wizard to actually show up I was able to activate the OS and then I updated the drivers and VIOLA!
WHat an ordeal but it was a great learning experiance.

To recap.
Moved an older dell install to a new hardware build.
I used password changer to change the admin password (where several of the free Password reset tools would not effect a change)
Then when the activation wizard would not load I used the Hotfix KB946501 located at http://support.microsoft.com/default.aspx/kb/946501 to install IE8.
Updated the drivers to ensure all devices are working properly.
Machine is running smooth and is very fast!

Thanks to all who guided me in this process.

 

[PorterComp]

In my experience, when Salas password renew doesn't work to change the password, you must create a new user with admin rights. Then you may be able to get far enough to change the Administrator password. I don't know whether this will work in your case, but it may be worth a try.

 

[Graystar]

In my experience, when Salas password renew doesn't work to change the password, you must create a new user with admin rights. Then you may be able to get far enough to change the Administrator password. I don't know whether this will work in your case, but it may be worth a try.

Thanks I will try that next time. I bought the Password Changer software and while I grumbled at the price it was fast and easy to use.

Thanks again