A project for school (need help from a Computer Repair Technician)

chaosninja

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May you please briefly post what you do on a typical day? I need to know for a project I am doing for a computers class.

Thanks, its greatly appreciated.
 
1.2 - A DAY IN THE LIFE OF AN AGENT
6:00 AM Jarred from sleep by chorus of “Witchy Woman” emanating from clock-radio.
Mental note: change radio station.
6:09 AM Jarred from sleep by chorus of “Hotel California” emanating from clock-radio.
Mental note: change radio station now.
6:10 AM Eliminate.
6:15 AM Consume several bowls of Count Chocula® cereal and 24oz. Mountain Dew®.
6:25 AM Check email via kitchen computer using PCAnywhere® to remote control computer
in the living room which is wired to the server in the basement where the email
resides. Wonder how life becomes more complex as I add more and more “timesaving”
devices.
6:45 AM Today is shower day. Clients will be glad.
7:00 AM Watch new Family Ties rerun.
7:30 AM Hone tech skills with quick round of Final Fantasy XVII®.
8:00 AM Choose clothing for the day: Choice of black pants/white shirt/clip-on tie or nude.
Nude not a popular choice at the office.
8:15 AM Print schedule for the day and hop into GeekmobileTM.
8:30 AM Brief stop in office to pick up video card, modem and more Mountain Dew.
9:00 AM Arrive at first client. Black lab greets me at the door. Licks me. Glad I did not
choose nude.
9:05 AM Client successfully pulls dog off me. Tie pin now missing.
9:07 AM Client explains problem.
9:08 AM Plug in monitor.
9:09 AM Print bill.
9:10 AM Black lab escorts me to the door with squeaky toys in tow. Sad to see me leave.
9:30 AM Back at office. Need more Mountain Dew.
11:00 AM Arrive at next client. Entire time in office a blur. Possibly consumed too much
Mountain Dew.
11:15 AM Modem installed. Client extends offer of coffee. I accept. Coffee different from
Mountain Dew - black and bitter, not yellow and sweet.
11:30 AM New video card installed. I’m working at light speed. I AM THE KING. REFILL
COFFEE.
12:00 PM TEST FUNCTIONS OF CLIENT’S COMPUTER. ALL GOOD. REFILL COFFEE. PRINT BILL.
WHY IS CLIENT MOVING SO SLOWLY? I CAN SEE THE MUSIC!??!!
12:30 PM LUNCH. BURGER KING. MOUNTAIN DEW. PRETTY SURE I CAN SEE DEAD PEOPLE.
12:45 PM REALIZE THAT PHONE IS BEEPING… NOT SURE HOW LONG.
12:46 PM It’s the Boss (not Bruce Springsteen – MY boss). Regales me with tales of the
“Early Days of the Geek Squad” in an attempt to calm me down.
12:55 PM Mood changes from lit to sleepy. Then back to normal. First half of day is over.
1:30 PM Arrive at third client. SERVER IS DOWN!!! Red lights are blinking in the hallways.
Sirens are whooping. Sign reads “DEFCON 1.” Needless to say, I am no longer here
to install AOL® 9.8.24 PRO6.
4:30 PM I emerge from the server closet victorious. Hard drives were revived, data was saved
and more caffeine was consumed. Today, I am a hero. Client is happy to pay the bill.
Executive assistants are writing songs, singing my praises as I leave. Drive away in
Geekmobile, a.k.a. Cloud9.
5:00 PM Arrive back at office to tell my tale. No one is interested. (Secretly believe that
they have not had enough Mountain Dew.)
5:10 PM EMERGENCY SERVICE CALL!!!
5:45 PM Arrive at local PR firm. Sad Mac. Deadline. ‘Nough said.
6:45 PM After much “techo-wrangling” and many magic utility discs, the Mac becomes
happy again. So does the client.
7:15 PM Dinner time: Mac and Cheese® and Twix® bars.
8:00 PM Rest of night spent planning tomorrow’s network setup and playing Quake® 4.73 Gold.
Somehow, network plan ends up including Quake® server. May need to check that
with client.
11:45 PM Sleep. Plan to dream about something cool, but will likely dream about .DLLs and
ISPs again.
 
@creatfire Nice writing. ROTFL!! But you need to get a life.

Fixxored!

Today, I am a hero. Client is happy to pay the bill.

I'm sure your boss will recount this happy tale to his grandchildren as an anecdote to the "early days" of the Geek Squad. ;)

Good luck with the home network creatfire, but I do think you need to lay off the coffee somewhat.

P.S. I feel cheated that we are left guessing on the 90 minutes between 9:30-11:00.

Was it:

a) Drinking coffee.
b) Flirting with the girls in the office.
c) Pondering the meaning of life.
d) Planning lunch.
d) None of the above. :rolleyes:
 
1:30 PM Arrive at third client. SERVER IS DOWN!!! Red lights are blinking in the hallways.
Sirens are whooping. Sign reads “DEFCON 1.” Needless to say, I am no longer here
to install AOL® 9.8.24 PRO6.
4:30 PM I emerge from the server closet victorious. Hard drives were revived, data was saved
and more caffeine was consumed. Today, I am a hero. Client is happy to pay the bill.
Executive assistants are writing songs, singing my praises as I leave. Drive away in
Geekmobile, a.k.a. Cloud9.

3 hours to determine that the UPS battery needed changing? :D
 
... wow most of you are fucking morons. its a joke that went over your heads. Its a copy/paste off of a geek squad manual that anyone can find online.

Not only do you guys have a huge stick up your ass but you also really on edge about geeksquad.
 
GS catches hell on this forum. I'm sure if you found a forum for restaurant owners they would make fun of McDonald's. Only in this case McDonald's charges 4x the amount for their heat lamp burgers than what the restaurant owners charge for their grilled sirloin.

From a professional standpoint I don't have anything bad to say about them other than go do a couple searches to see for yourself. It won't take long to see why they get no love around here.

Since no one has responded to the original request of the topic I guess I will, but there isn't much to tell. I'm guessing that's why no one else has posted either.

On a typical day I wake up to my cell phone ringing because someone is having a problem, or an alarm clock because I have an appointment. So I'll handle whatever is going on first thing that day, and then try to knock out any other service calls I have so I can go home. Usually these calls are business customers so most of the time they're done by lunch if I had any that day. So I'll typically get lunch if I'm out and head home.

When I get home I go over my todo list which usually has stuff that needs to be done like billing, paying bills, follow up calls, email, checking shipments, etc. Just random business stuff that needs to be done. Around the same time I'll start up any computers I have in my office that need to be worked on. If it's stuff that can be worked on through VNC I'll sit at my main computer working on them while also doing stuff from the todo list.

If I get a call for service I'll do it then if it's important or schedule it for the next day. If not I finish up whatever I was working on at the house and then call those people. If it's residential I tend to drop those off in the early evening when people get off work, and that usually ends my day.

On days where I have nothing going on I usually do something productive like software updates on the tools I use, reading something educational, working on a side project, or just screwing off waiting for someone to call.
 
... wow most of you are fucking morons. its a joke that went over your heads. Its a copy/paste off of a geek squad manual that anyone can find online.

Not only do you guys have a huge stick up your ass but you also really on edge about geeksquad.

Not without good reason, but you're right it does appear to be an abridged cut-n-paste from the GeekSquad Double Agent manual , but dear Lord is this really a positive way to market a knowledge-based industry? Looking at the underlying message from this instructional manual there is no responsibility or pride in your work aside from getting paid an inflated rate (i.e. way above the true cost) when the job does apparently go well. Please accept my sincere apologies for acknowledging that the juvenile marketing geek-speak of your corporate paymasters as being representative of your own skills, judgement and commitment to uphold standards and representation to what is a complex a constantly moving standard of professionalism. I'm sure this is not the reality?

It is you that chose to trivialise this thread with your selective cut-n-pate corporate clap-trap, please don't berate-those of us who wish to establish & uphold a realistic and honest independent baseline of professionalism and commercial realism within this burgeoning industry sector when we react to the blasé triviality with which you choose to portray your particular role.

Good luck with your chosen career and I sincerely hope your present contract can afford you the time & space to pass on your own learned skills and experiences to those who are just starting out on this complex, challenging and ever-changing vocation.

Finally, but not least, my apologies to the OP whom I'm sure opened this thread with the most genuine of interests and I personally would be more than happy to mentor you during a typical working day - I doubt if it'll answer your original question, but I hope it would provide a valuable insight as to why many of us here get up each morning to do this type of work without any guarantee of even the most basic of salaries or pay cheques. :)
 
I glad you found the exact manual I was looking at and came back on to tell me i was right that the information I posted could be found there. To be honest I did not remember that I found it in that particular manual especially since I did use the windows commands copy and paste seconds before i posted my comment.

Also have we met before? Are you one of my business partners (is that you Eric, did you go to the UK)? Have you seen with your own two eye's the pride (or lack there of) I have in my work. You assume a lot, You assume i work for geek squad, you assume I do a shitty job and you assume I get an inflated rate for doing it. You could be right... i doubt it but you never know.

I am glad that you apologized to the original poster of this topic cause I see that every single post you made here was on topic and in a professional manner.

Next time (I do mean next time) i will make sure when I try to be funny that I start with a <joke> tag and close it up also </joke> (or dress it up as a women... You fucking English laugh at anything dressed as a women).
 
get yourself a life

@creatfire

if your bored please find yourself another forum to spend your time on.

if you came to " create fire " we don't appreciate it (nor do we appreciate foul language we tend to use it for nonpaying customers or the geeksquad)


abe
 
Ok first of all. . . Thanks creatfire, I have seen that before and it was funny to read.

Second, man lay off people he was just being humorous, people need to take it easy. If you can take an innocent attempt at humor (which I think was pretty funny) and turn it into a flame against this individual you should take a look at yourself.

Creatfire good job, i love seeing people get soo worked up over stupid crap.
 
generalj, everyone recognised it as humour, most assumed that he had written it himself and there were no harsh words until he called everyone "fucking morons". After that what do you expect? Maybe you didn't see that part?

Regardless, Merry Christmas to you and yours.
 
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