[REQUEST] Any insights for customer running both Google Drive and OneDrive?

the software community finds a way to bog it down! Dell had 15 background tasks running all by itself! :)
That is why I remove all Dell software on a new computer. Also the McAfee trial with the McAfee removal tool.

They run so much smoother when the Dell software is taken off.
 
Why were you using this technique?

I continue to use it because it's there and it works fine for a simple image. I did it to protect myself not the customer so much. Because I know that no matter what I do I can simply boot to my Win10 or Win11 flash drive and restore the image easily to get back to where I started.
 
OK, so status update.

When the customer wanted to switch back to exclusive Google Drive usage, we found he couldn't upgrade his account to the 2TB option no matter how we tried. He finally got that fixed today with help from Google. The solution was 2-fold. First, he had to update his Google saved payment sources to include a credit card that wasn't expired! And then he had to do it from his phone rather than the PC! He was told it was because his initial Google One subscription had been purchased from his phone! I find this restriction sort of mind boggling.

So now I have a dilemma. His existing Google Drive account has about 100GB of his data in the on-line trash folder. (Available for perhaps 2 more weeks before being permanently deleted!)

Meanwhile, OneDrive moved his data to the c:\users\user\onedrive\documents folder. (And equivalent Pictures folder). And this folder change is what triggered Google Drive that the data was deleted so it marked all the on-line versions as Trash!

Now thinking ahead, when I disable the OneDrive folder redirection and put stuff back where it belongs I think Google Drive will now detect that 100GB of data as "new" and want to upload it all again.

Or before changing folder redirection should I restore all the existing files from the Google Drive trash bin? Which will mostly likely result in Google Drive wanting to download all 100GB!?!

My theory is that restoring from trash will give Google Drive the opportunity to detect the files as unchanged when I fix the folder redirection and perhaps it won't try and upload everything again. And downloading should be 10 times faster than uploading!!!

What a royal pita in either case since I think his best Internet is 100Mb/10Mb.

And I'll be doing this via TeamViewer since the customer is in Iowa and I'm in Wisconsin.

Yes, I'm thinking I may need him to find some Google Fiber Internet he can "steal" for the attempts!
 
One last update...

A week ago I had physical access to his laptop again. I went through the process of Uninstalling OneDrive and then the manual process of pointing his Libraries back to their original locations so that Google Drive could find them again.

That process was going great until I fat-fingered deleting the %userprofile%\onedrive\pictures folder. Instead I was in a hurry and didn't ensure that folder was targeted when I hit shift-delete!

Yes, I permanently deleted his REAL pictures folder.

But wait! I had a system image from 2 weeks ago on an external PCIe drive! But I can't mount it because it complains it's already mounted!

Good thing all his Pictures were still in the Google Drive trash folder. 85GB download later, it was all good. At that point I was assuming the image backup I had created was corrupt. But, later that night I plugged the external drive into my own PC and had no problems mounting the image. Then it dawned on me that Windows was detecting the duplicate disk ID.

I really hate that folder redirection thing that OneDrive does...
 
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