[REQUEST] Anyone doing sms to stay in touch with clients?

[InHomeComputerHelp.com]

If so just wondering if you're using an Android app for bulk texting?

Rick

 

[britechguy]

No.

And just as a data point, there are many (myself among them) that consider bulk texting to be spam, and react accordingly.

 

[InHomeComputerHelp.com]

No.

And just as a data point, there are many (myself among them) that consider bulk texting to be spam, and react accordingly.

These would at least be previous clients and I would ask permission of course.

Rick

 

[SAFCasper]

Old job we used to send SMS out from RepairShopr. Job completed, requiring approval, reminder to collect etc. Would always try calling first then follow up with a SMS if no answer.

It was done through API integration with https://www.bulksms.com/

Would never dream of doing marketing via SMS. Would probably loose us more custom than it gained.

 

[Bryce W]

I agree with the others here. I wouldn't do marketing, but status updates are handy.

 

[britechguy]

It's the "bulk" part, not the texting part, that's the issue. Bulk texting, mail, email, etc., tends to be nothing but an annoyance.

Status updates are generally welcome, and only occur if/when needed, and really aren't normally sent out in bulk, but to specific clients for reasons that they understand why they're receiving them.