AOMEI OneKey Recovery

[Your PCMD]

Has anyone used AOMEI OneKey Recovery?

I have a huge issue with it. Its works perfectly fine for Windows 7 and Windows 8/8.1, but my god, in Windows 10, its broken for some reason. I had to download and install Microsoft ADK (7+ GB) because AOMEI OneKey Recovery said I needed it. Even after that, it doesn't work and the company has like no support or any idea why.

I go all the way to the restart where it tries to create the recovery file and it breaks. Wondering if anyone figured it out if you are using it or is there any other program like it out there. I like using this on customers computers because I have several that always do something to totally break their computer and just hitting one key saves me hours of having to install everything.

Edit: Added an image of the error.

 

[Larry Sabo]

The one and only time I tried it, it didn't work. Don't recall the issue but I was put off by their confusing license terms which say it's free for personal and commercial use on one page but for personal use only on another, yet, I can't find a link for buying it or to learn its price.

Edit: I didn't pursue it because I didn't want to spend my time making it easier for the customer to restore the image for free, rather than bringing it to me to fix the problem.

 

[Your PCMD]

Edit: I didn't pursue it because I didn't want to spend my time making it easier for the customer to restore the image for free, rather than bringing it to me to fix the problem.

Indeed. BUT....

You can set AOK up to only use the keypress at bootup - either F11 or the A key. And I set it for 2 secs so its virtually invisible to customers. I delete the shortcut and any links to the program so to actually get to it, you have to go into the program folder. 99% of my clients wouldn't even bother.

They STILL have me fix their computer, except it is way easier to do since I can just hit one key and do a complete restore of the system including ALL the drivers without having to use SDI or searching the web. Of course it can be a great up sell for data recovery prior to using AOK.

I continue to use AOK, but not for Windows 10 - which is what I need to do, but its broken.

 

[glricht]

What did AOK support say when you sent them the error log?

 

[Your PCMD]

What did AOK support say when you sent them the error log?

Not a thing so far. Have not heard back from them.

 

[Porthos]

Are you using the newest version 1.5?

 

[Altster]

I only use it on Windows 7 computers. It has saved a customer of ours his system - after Windows 10 installed itself. The initial W10 install went well and the customer was ok with it. But after an update of W10 the computer quit working. Luckily for him it still had AOMEI on it and he was able to bring it back to life.

Nowadays we all know that most computer users just want one to get online as quickly as possible and not worry or deal with anything else. Most of them don't even know which version of their O/S they are running nor do they know what web browser they use. So much of the time they don't pay any attention to the way the computer starts up or reboots. They just want it to let them get online - PERIOD!

 

[Your PCMD]

Are you using the newest version 1.5?

Yes, 1.5 and I really want this thing to work.

 

[JoeTech]

I remember trying to set this up to use it like you describe because it would be a real timesaver about a year ago. It would create the recovery partition, but always failed to load windows once it was done and rebooted. I think it had something to do with secure boot and UEFI. Anyways all support would tell me is they knew about it and would be fixed in an upcoming version. I didn't spend anymore time with it and it sounds like they still haven't fixed the problems.

 

[HFultzjr]

Tried once about a year ago.
Win 7 machine got botched when I tried
Re-installed my own image
Never tried again, although I do like their Aomei Backupper.

 

[Your PCMD]

@JoeTech indeed. I have not giving up just yet. But I have trying to find an alternative to OneKey. No luck as of yet. The thing that gets me, is that in any other OS besides 10, I don't have to install the 7GB ADK. For now, I am just creating a recovery partition and doing a system image, not quite as good as OneKey, but it will work. Thank goodness Win10 will always self activate.

 

[glennd]

I just tried out v1.6 on a fresh install of win 10 with office and a few things installed. It took about 15 mins to create its partition and do its backup. On restart, the F11 showed up as well as the win 10 boot manager option. I decided to switch off the windows boot manager option and just leave the F11. Then I meddled with windows and uninstalled a few things, rebooted, pressed F11 and went into the recovery. After about 15 minutes again it rebooted and lo and behold my windows is recovered as it was. Nice!! I rebooted again but this time no F11. Rebooted again, nope it's definitely gone. Went into the config to check it's still selected. It was but I switched on the boot manager option as well and rebooted. Never saw the F11 message again but the boot manager option is still working.

 

[Larry Sabo]

Just thinking out loud, when you created the image with OneKey, it imaged the current boot configuration which didn't include the F11 option. If you rebooted and ran it again, it would. Something like that?

 

[glennd]

Just thinking out loud, when you created the image with OneKey, it imaged the current boot configuration which didn't include the F11 option. If you rebooted and ran it again, it would. Something like that?

I had a similar thought. I might try that on Monday. Regardless of the odd logic, I wouldn't expect the F11 to go away after doing the first recovery. I discovered it also inserts itself into the UEFI boot menu so it's available from the first F9 boot menu. That makes three places it appears in the boot sequence, F9 UEFI boot menu, F11 after that and then later in the big blue Windows "Select Operating System" menu. Given these are public computers, I'm thinking of switching off the latter two.

 

[Your PCMD]

@glennd just curious, since you said Windows 10, did you have to install the Microsoft ADK?

 

[glennd]

@glennd just curious, since you said Windows 10, did you have to install the Microsoft ADK?

Nope, just run their installer and it all works.

 

[Your PCMD]

Nope, just run their installer and it all works.

Well I gave it a go, 3 times. Though it went through, all the way to restarting and creating a partition, then failed. 3 times, on 3 different machines. Though it works flawless on Windows 7 and 8.1