NETWizz
Well-Known Member
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Good Morning...
Last night I got home and fired up my laptop to be greeted with this...
This is not mine, but I didn't take a picture, and this is exactly it:
I was not there to see it POST, but first I suspected bad video card (i.e. Motherboard). I was going to try hooking up an external LCD to test if it was my laptop's internal LCD etc., but first I tried rebooting.
It would POST just fine with the Dell logo then come back to this. Next, I tried both F2 and F12, and sure enough those screens were NOT corrupted, so I figured for some reason the Bitlocker screen where I type my Bitlocker code is corrupted.
I thought I would need to get my Bitlocker recovery key and remove the SSD putting it in another Windows 10 system to manually decrypt the volume and/or run drive diagnostics; since, I figured I may have corrupted files. Either way, I figured I might just try typing the passphrase, and it worked. Everything was perfectly fine.
First thing I did before even researching it was uninstalled Bitlocker decrypting the volume... Then I read up on it and found the offending update is KB3172985 whereby people are saying to suspend bitlcoker, remove the update, reinstall it, and re-enable Bitlocker. Turns out it was installed on the 17th, so it was the most recent update!
Being I already turned off/decrypted Bitlocker, I rebooted once more then without Bitlocker present ran Windows Update, which re-installed it... Found out it is Windows 10 v 1511, the major update.
Anyway, went to re-encrypt my HDD and told Bitlocker to verify before encrypting. When the computer reboots, I get the dreaded Orange screen; hence, I just hit escape, so my computer never encrypts.
I then removed the SSD placing another, sprare SSD and did a clean install of Windows 10, which already was Version 1511. I go to enable Bitlocker... same crap
ALL diagnostics passed on the laptop, too. I put like 1.5 hours into this, and apparently all of the sudden I cannot have the Windows 10 with Bitlocker even though it worked fine with Windows 7, 8, and 10 before on the same machine.
Any thoughts? or am I pretty much stuck waiting for the Microsoft Fairy to fix it?
Last night I got home and fired up my laptop to be greeted with this...
This is not mine, but I didn't take a picture, and this is exactly it:
I was not there to see it POST, but first I suspected bad video card (i.e. Motherboard). I was going to try hooking up an external LCD to test if it was my laptop's internal LCD etc., but first I tried rebooting.
It would POST just fine with the Dell logo then come back to this. Next, I tried both F2 and F12, and sure enough those screens were NOT corrupted, so I figured for some reason the Bitlocker screen where I type my Bitlocker code is corrupted.
I thought I would need to get my Bitlocker recovery key and remove the SSD putting it in another Windows 10 system to manually decrypt the volume and/or run drive diagnostics; since, I figured I may have corrupted files. Either way, I figured I might just try typing the passphrase, and it worked. Everything was perfectly fine.
First thing I did before even researching it was uninstalled Bitlocker decrypting the volume... Then I read up on it and found the offending update is KB3172985 whereby people are saying to suspend bitlcoker, remove the update, reinstall it, and re-enable Bitlocker. Turns out it was installed on the 17th, so it was the most recent update!
Being I already turned off/decrypted Bitlocker, I rebooted once more then without Bitlocker present ran Windows Update, which re-installed it... Found out it is Windows 10 v 1511, the major update.
Anyway, went to re-encrypt my HDD and told Bitlocker to verify before encrypting. When the computer reboots, I get the dreaded Orange screen; hence, I just hit escape, so my computer never encrypts.
I then removed the SSD placing another, sprare SSD and did a clean install of Windows 10, which already was Version 1511. I go to enable Bitlocker... same crap
ALL diagnostics passed on the laptop, too. I put like 1.5 hours into this, and apparently all of the sudden I cannot have the Windows 10 with Bitlocker even though it worked fine with Windows 7, 8, and 10 before on the same machine.
Any thoughts? or am I pretty much stuck waiting for the Microsoft Fairy to fix it?