c:\windows\installer folder is 270GB's ...

thecomputerguy

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Client is out of storage I log in and see this:

1740185639576.png

Tried

Disk Cleanup
CCleaner

The files appear to be manually delete able, but I am hesitant to do that. Researching the internet just turns up a bunch of tech support stuff with people asking the same question and other people telling them to not ever delete something in the Windows folder.

A few people have mentioned this tool: https://www.homedev.com.au/Free/PatchCleaner

But PatchCleaner also seems pretty sketchy.... any thoughts? The computer is barely operational with this little storage available.
 
I explained all this to the client and said to run the tool (PatchCleaner) and if the computer crashed or wouldn't boot then he's prepared to replace it since it's 4 years old and all of his stuff is in OneDrive.

I explained that this entirely a gamble on his end and I have no opinion other than this might fix it, and I am not responsible for it. He agreed and said dump it ... So I made him click the button.

Badabing badaboom ... all the storage returned.

So I guess the tool works.
 
Last week, I recovered 30Gb from a 128Gb drive, by emptying c:\users\xxxx\appdata\local\temp...
(Checking C:\Windows\Temp doesn't hurt either).
That's always my starting points. Have a customer who has a W7 VM running on iMacs. All they are using it for is TurboCad. Even that can generate multiple gigs of temp files over several months.
 
Also, at least under Windows 11, this is why it's always good to have Storage Sense (under Settings, System, Storage) turned on:
1740248699005.png

and you may want to set the cleanup schedule to a regular cycle (daily, weekly, monthly) rather than using the default:

1740248790373.png
 
We have a remediation script that runs on all assets we manage when the drive hits 85% full...our RMM runs a script that runs a version of CCleaner that cleanses all user profiles of temp files and the usual stuff.

Also have a script when can run manually to do the native Windows disk cleanup with all advanced options.
 
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