[SOLVED] Can't remove fake BSOD that might use mshta.exe

Appletax

Well-Known Member
Reaction score
394
Location
Northern Michigan
Solution: delete the files or nuke and pave.

Edit: I don't think that this is a legitimate virus. I scanned the system using multiple programs including offline boot scanning. For all AV to not flag this suggests to me that it's just simply an annoying batch script being ran. I would be surprised if these hackers are using real viruses that AV is unaware of due to using unpatched exploit / zero day exploit.

The "hacker" put a 'Windows Defender.hta' file into the Startup Menu folder and then used that mshta.exe service to run a batch script labeled 'Defender.bat.'

The contents of the batch script when viewed with Notepad:

"Shutdown.exe -r-t 60 -c "Your System Has Been Blocked Due To Unusual Activities. It Might Harm Your Computer Data And Track Your Financial Activities.Computer Will Shutdown in 1 Minute. Please Contact Microsoft Support For Help 1-860-410-6020(Toll Free)"

I deleted them both and the issue went away.

----

After about a minute, the laptop will briefly display a fake BSOD trying to get the user to contact "Microsoft Support", and then it reboots the laptop. Did various malware scans including offline scans using my bench computer. I noticed that mshta.exe shows up in Task Manager when the BSOD starts. It appears that the "hacker" that messed with this laptop must've used mshta.exe to run a script to display this. It's apparently not malicious in a way that would trigger the antivirus.

How do I stop this thing?

Fake BSOD Scam (1).JPGFake BSOD Scam (2).JPGFake BSOD Scam (3).JPG
 
Last edited:
Format C:

Disinfection results in an untrustable platform. You have no idea what's going on anymore, and you want your customer's CC details and banking details to float through it?
 
Probably a Chrome or Edge notification hack. Disable all notifications in Settings > System > Notifications.

Then do a complete reset on all browsers.
 
Back
Top