Hi, I have a old HP tower here with random shutdown, (ofcourse not when I'm testing it) I found a few infections, nothing major and ran complete hardware scans overnight, everything clean. I booted to ERD and ran the crash analysis it points to hardware error, I'm a rookie at reading these things, I also ran bluescreenview and it listed this:
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Dump File : Mini082212-01.dmp
Crash Time : 8/22/2012 9:23:27 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000006
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x806f12b0
Caused By Driver : hal.dll
Caused By Address : hal.dll+22b0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini082212-01.dmp
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hal.dll hal.dll+22b0 0x806ef000 0x8070f300 0x00020300 0x4802517f 4/13/2008 1:31:27 PM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 5.1.2600.5512 (xpsp.080413-2111) Microsoft Corporation C:\WINDOWS\system32\hal.dll
ntoskrnl.exe ntoskrnl.exe+3721 0x804d7000 0x806ee500 0x00217500 0x4fa3d5b1 5/4/2012 8:12:17 AM Microsoft® Windows® Operating System NT Kernel & System 5.1.2600.6223 (xpsp_sp3_gdr.120504-1619) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe
USBPORT.SYS USBPORT.SYS+d13a 0xf71d0000 0xf71f3200 0x00023200 0x480254ce 4/13/2008 1:45:34 PM Microsoft® Windows® Operating System USB 1.1 & 2.0 Port Driver 5.1.2600.5512 (xpsp.080413-2108) Microsoft Corporation C:\WINDOWS\system32\drivers\USBPORT.SYS
The ERD report after debugging is attached, I appreciate any input on this!
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Dump File : Mini082212-01.dmp
Crash Time : 8/22/2012 9:23:27 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000006
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000000
Parameter 4 : 0x806f12b0
Caused By Driver : hal.dll
Caused By Address : hal.dll+22b0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini082212-01.dmp
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hal.dll hal.dll+22b0 0x806ef000 0x8070f300 0x00020300 0x4802517f 4/13/2008 1:31:27 PM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 5.1.2600.5512 (xpsp.080413-2111) Microsoft Corporation C:\WINDOWS\system32\hal.dll
ntoskrnl.exe ntoskrnl.exe+3721 0x804d7000 0x806ee500 0x00217500 0x4fa3d5b1 5/4/2012 8:12:17 AM Microsoft® Windows® Operating System NT Kernel & System 5.1.2600.6223 (xpsp_sp3_gdr.120504-1619) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe
USBPORT.SYS USBPORT.SYS+d13a 0xf71d0000 0xf71f3200 0x00023200 0x480254ce 4/13/2008 1:45:34 PM Microsoft® Windows® Operating System USB 1.1 & 2.0 Port Driver 5.1.2600.5512 (xpsp.080413-2108) Microsoft Corporation C:\WINDOWS\system32\drivers\USBPORT.SYS
The ERD report after debugging is attached, I appreciate any input on this!