Hp Laptop A10 severely overheating

[xxenon]

Hello all, Just got in an HP Pavilion laptop AMD A10-5745M that is almost too hot to touch.
Speedfan shows 70 degrees C at idle. Runs 10 min after boot, then locks up.

Is this worth tearing down and redoing heatsink paste?

Or, better to tell customer to scrap it?

 

[glricht]

I'll let the people who tear down laptops more frequently than I do give you a more definitive answer, but I'd check for clogged air vents and maybe a dead fan long before worrying about heatsink paste.

 

[xxenon]

Any laptop I get in gets the dust blown out to start with. Fan seems to be running normally. AMD Gpu's generally run hot, but I've never seen one at 70 C when idling.
Seems to be about same temp when running on Gandalf's WinPE

 

[xxenon]

Hmm, that's funny... I use a clean, HEPA filtered air source, and dust comes out of the heatsink. Wonder where it comes from?

 

[xxenon]

Yes , a teardown looks like best option, but it's a 4 yr old low end laptop, customer may not feel it's worth spending money on it.

 

[NviGate Systems]

Sounds like the heat pipes have developed a leak and your transfer liquid is no more. Without that liquid, a heat pipe can't move heat effectively.

Very common failure after years of service.

 

[Metanis]

By any chance is AMD Overdrive controlling your CPU fan speeds?

http://www.tomshardware.com/faq/id-2122665/understanding-temperature-amd-cpus-apus.html

 

[NYJimbo]

LOL, this is a funny thread.

 

[Sky-Knight]

1.) It's an HP, they use deficient cooling as a rule, update the BIOS.
2.) Pull the cover off and get to the fan, you need to get into the space between the paddle fan and the cooling fins on the heat sink. Give a laptop a couple of years of run time and a nice fibrous filter made of human hair forms. Said filter is better at capturing dust than most HEPA filters, peel that junk out of there!
3.) You might have to reset the thermal compound, but a GPU at 70 C doesn't bug me too much, those things are built to get hot.

 

[sapphirescales]

Those AMD's just run hot and loud. There's not much you can do. Junk it and go with an i3 or an i5.

 

[xxenon]

Took everyone's advice, opened it up, found some dust, a bit of cat hair, replaced powdery looking paste with Arctic Silver, reassembled.
Idle temp now 50C. Thanks to all for advice, will try updating bios and using Overdrive to get better fan speed.

Checked specs on A10 mobile, it has TDP of 25 watts vs I3-6100H 35 watts, I5 45 watts, almost double.
Do motherboards designed for Intel cpu's have HSF's greatly superior to those built for AMD's?
They're probably all built in the same Foxconn factory.

 

[fincoder]

I3-6100H 35 watts

You're looking at the wrong i3. I've never seen that one in laptops. The i3/i5 U-series CPUs are the ones commonly used in laptops. The i3-7100u and i5-7200u usually have TDP of 15W.

 

[johnrobert]

It's a crappy HP what do you expect worse laptops ever made

 

[PcTestCard.com]

I belived we should check on the CPU FAN and the heatsink to make sure no dust clouded the ventilation.
Maybe a good time to replace the fan and heatsink.

Of course, worth to replace the thermal paste and clean the fan heatsink altogether and give a try this is less costly to replace the parts.
If still the same issue, check the fan speed and replace one if faulty.

I have also seen some laptop CPU reseated and get the temp issue solved.

Hope these help,
Bill