inaccessible_boot_device BSOD Windows 10

[alexsmith2709]

I had a guy come in saying his laptop wouldnt shutdown, it would just reboot when shutdown was clicked. Sure enough, thats what it was doing.
I disabled fast startup as that was enabled and that seemed to fix the issue, but then after another reboot i got an inaccessible_boot_device BSOD on boot.
I saw some updates were in a pending install state, so i used DISM /remove-package to get rid of those, but still get the same error.
It doesnt look like any drivers have recently been installed, but if anyone has a good way to tell the install date of drivers from recovery mode let me know. I used DISM /Get-Drivers but none had a recent date (in the past couple days)
SFC says files are OK as did DISM /RestoreHealth. HDD surface scan seems to be ok, AHCI is the only option for SATA in the BIOS. What else can i try? Is there a way to re-enable fast startup from the recovery environment as that is the only thing that has changed. No restore points are showing for a system restore.

 

[Porthos]

With all you have done, I think it is time for Fabs and a clean install to an SSD if does not have one already.

 

[nlinecomputers]

With all you have done, I think it is time for Fabs and a clean install to an SSD if does not have one already.

This. sounds like a failed hard drive to me.

 

[alexsmith2709]

Was hoping that wasnt the case, but was leaning towards that route before posting. Its a spinner in there at the moment, so at least he'll have a speed upgrade.

 

[nlinecomputers]

Was hoping that wasnt the case, but was leaning towards that route before posting. Its a spinner in there at the moment, so at least he'll have a speed upgrade.

Have you run any hardware diagnostics on the drive? Looked for bad sectors etc.

 

[alexsmith2709]

Yeah and didn't find any, didn't even seem to be any slow sectors either.
I think it's a windows issue, but possibly not one that can be fixed without a fresh install

 

[Philippe]

Chkdsk on ESP partition & BootRec /fixboot

 

[Sky-Knight]

Inaccessible boot device is almost always a defective storage device. SSD or no, my first recourse is to replace the disk.

You said it's a platter? It's dead Jim...

 

[nlinecomputers]

Yeah and didn't find any, didn't even seem to be any slow sectors either.
I think it's a windows issue, but possibly not one that can be fixed without a fresh install

Inaccessible boot device is almost always a defective storage device. SSD or no, my first recourse is to replace the disk.

You said it's a platter? It's dead Jim...

None the less I gotta agree with @Sky-Knight that error pops up early in the boot process before Windows is loaded. Its a bad disk or bad power supply. Maybe a bus issue but it’s almost certainly hardware not Windows. But the flaky hardware has likely corrupted the Windows install.

 

[alexsmith2709]

Thanks for the help guys. I'll inform my customer of the news.

 

[NJW]

I'll inform my customer of the news.

Before you do, what is the laptop? If it's an older consumer-grade, you might want to change the message ...

 

[alexsmith2709]

Before you do, what is the laptop? If it's an older consumer-grade, you might want to change the message ...

It is a consumer grade, a couple years old. He doesnt mind paying for a new SSD, but didnt want to get a new laptop unless absolutely necessary.

 

[Philippe]

almost always

Well, I agree but it takes 5 min. to try to fix the boot sector & bcd, if SMART comes clean of course.
I fixed a few machines doing this...

 

[Sky-Knight]

Well, I agree but it takes 5 min. to try to fix the boot sector & bcd, if SMART comes clean of course.
I fixed a few machines doing this...

For what? It to break again next week?

Corruption of this type doesn't happen by accident, and it's almost never due to a software fault. It's also a platter, which only encourages more issues later thanks to Win10 hating platters.

SSD the thing and move on, get a happy client with a well repaired system that'll stay fixed for years.

 

[alexsmith2709]

After an SSD and fresh install all is working well and client was happy with the faster speed.
I do try and fit and upgrade to SSDs whenever i see a platter, particularly on Windows 10

 

[Sky-Knight]

Great! Life is too short to waste it on record players.

 

[Porthos]

Great! Life is too short to waste it on record players.

That is basically how I explain the difference between spinners and SSD's.

 

[Philippe]

Corruption of this type doesn't happen by accident

Nope. Power lost & hard reboot can cause this on a HDD...

SSD the thing and move on,

Yes. I know...

 

[alexsmith2709]

Great! Life is too short to waste it on record players.

Maybe i wont use this line on people who like records better than digital media!

 

[Computer Bloke]

Maybe i wont use this line on people who like records better than digital media!

You won't need to. They're all using proper computers like this: