[SOLVED] Issue With Microsoft 365 Personalized Email Address

[Appletax]

Solution: Microsoft 365 Personal personalized/custom email is connected to your Microsoft Account email - they share 1 inbox. To separate them, you have to have Microsoft 365 Business. Business Standard is comparable to Personal - it's $76 extra. Or, get Zoho Mail Lite for $12 per year.


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G Suite legacy free is being discontinued, so I switched to Microsoft 365 for a custom email address using my GoDaddy domain.

Problem:

I signed into the Outlook desktop app using anon@mydomain.com, but it logged me into my anon@outlook.com email (which I use for Microsoft 365 and Microsoft Account - nothing else). Emails sent to anon@mydomain.com go to anon@outlook.com (the two emails are merged together). When I send an email, it defaults to using anon@mydomain.com.

How can I separate my emails?

I want to log into Outlook or any other email client and just see anon@mydomain.com.

I do not want to see or be able to use anon@outlook.com.

My understanding is that this is not an option, which is very annoying.

 

[trevm999]

This is Microsoft 365 Personal?

 

[Appletax]

This is Microsoft 365 Personal?

Yes indeed

 

[nlinecomputers]

Microsoft 365 Personal doesn’t support domain email. You have to upgrade to a version that actually supports domain based email. Business Standard or Premium.

 

[Sky-Knight]

The Personal and Family plans do support a customized domain, but the reality of that has ebbed and flowed over the years to such a degree that no one I know uses it.

More over... this is how EXCHANGE WORKS. You have two domains on a tenant, and you assign two addresses to a mailbox and everything coming to those addresses goes into the inbox of that mailbox.

Separation requires a SEPARATE MAILBOX, which you aren't getting "for free". Though I suppose you could fake it with some Outlook Rules to move things into sub folders based on the address it was sent to, but that does nothing for the address on the envelope when the mailbox sends mail, that will always be the primary SMTP address of the account in question whatever it may be.

 

[mikeroq]

<https://support.microsoft.com/en-us...soft-365-75416a58-b225-4c02-8c07-8979403b427b>

Yes, all your email is automatically delivered to the same inbox in Outlook.com, regardless of which of your email addresses it’s sent to.

That is how this works. As skynight said.

Helpful to read up before you activate something.

If I were you I would have just bit the bullet and bought a G Suite license or a M365 email license.

 

[Sky-Knight]

Yeah, I cannot imagine limiting myself to the personal M365 offerings. Even if I'm just doing things for my family I'm going for the $6 / month M365 Business Basic subscription, and then using the M365 Family license for on premise apps.

That's $100 / year for 6 people worth of onpremise apps, along with 1tb of onedrive space for each of them.
Then another $432 / year for 6 people worth of cloud apps, along with ANOTHER 1tb of onedrive space for each of them, that I can have as many domains attached as I want, and have as many shared mailboxes as I want.

The shared mailbox is essential here, because those are FREE. And I can put unique email addresses on them, then attach them to my Outlook installs as an "extra account", which lets me receive mail in a unique inbox, while sending from that address too to keep things separate. The only real problem is I cannot get at a shared mailbox via a mobile device other than to use the webmail.

P.S. M365 Business Basic going from $5 / month to $6 / month a month after Google dumps the free GSuites? I'm sure that's a pure coincidence...

 

[tmboss]

Does O365 include domain and hosting in any of its bundles or do you need a 3rd party host domain service?

Looking to transfer a domain to Microsoft

 

[nlinecomputers]

Does O365 include domain and hosting in any of its bundles or do you need a 3rd party host domain service?

Looking to transfer a domain to Microsoft

They don’t provide website hosting though you can spin up an azure server and host via that. But frankly a dedicated webhost provider is more economical even if you want them to spin up your own server. Microsoft can be your Nameservers but I prefer not putting my eggs in one basket.

 

[Sky-Knight]

Microsoft does do "domains" but it's simply resold Godaddy. I currently recommend Cloudflare for that work, not only do you get some of the cheapest domain registration rates around, but you also get their amazing DNS hosting service. With the API behind it making LetEncrypt DNS challenge setups trivial.

 

[Appletax]

Just got off the phone with Microsoft sales.

Yup, gotta have Microsoft 365 Business to separate my custom email address from my Microsoft Account email address.

That means I'd need Business Standard so that I can have desktop apps, too, which are way better than Office online, it appears. I open stuff up in the online version and it totally messes things up.

Amazon 1-year subscription for Business Standard = $135

That's a lot more than the $59 I pay now for Personal.

$76 extra to have a custom email address all by itself with its own inbox.

Whereas I can get 1 year of Zoho for just $12.

Or, I can just not worry about it and have my two emails merged together with 1 inbox. I don't use the Microsoft Account email anyways so nothing goes to it. By default, Outlook uses the custom email for new messages and replies, so I don't have to worry about sending out emails using my @Outlook.com email.

Solved

 

[Sky-Knight]

@Appletax You an use your M365 Personal sub for the on premise apps and have them linked to an M365 Business Basic plan on the business side.

I have a personal domain in my M365 tenant, and that's how my mom's email works.

Yes, you CAN stack subscriptions. The rub is that personal sub is noncommercial, so you're not supposed to use the on premise apps for business purposes.

 

[Appletax]

@Appletax You an use your M365 Personal sub for the on premise apps and have them linked to an M365 Business Basic plan on the business side.

I have a personal domain in my M365 tenant, and that's how my mom's email works.

Yes, you CAN stack subscriptions. The rub is that personal sub is noncommercial, so you're not supposed to use the on premise apps for business purposes.

Are you saying that I can have Microsoft 365 Personal and Business Basic?

That would shave off $16 vs buying Business Standard.

Adds up to $59 + $60 = $119 annually.

 

[Sky-Knight]

Yes, yes I am! You wind up with two 1tb Onedrive's that way too.

 

[timeshifter]

P.S. M365 Business Basic going from $5 / month to $6 / month a month

Wait. What?

Crap.

 

[timeshifter]

Yeah, I cannot imagine limiting myself to the personal M365 offerings.

You're talking about Microsoft 365 Personal?

Buy Microsoft 365 Personal (formerly Office 365) - Subscription Price | Microsoft Store

The Microsoft 365 Personal subscription includes powerful productivity apps, premium features, extra cloud storage, and advanced security. For PC, Mac, iPhone, iPad and Android. Learn about features, pricing and how to buy.

www.microsoft.com

$69.99 per year. One user, can install on 5 computers (used by that one user)

This one is not a fit for you right?

Even if I'm just doing things for my family I'm going for the $6 / month M365 Business Basic subscription

Which is currently $5 month (but going up as you mentioned elsewhere to $6)

Microsoft 365 Business Basic | Microsoft 365

With Microsoft 365 Business Basic, host online meetings, store and share files, and access apps online to manage your business and connect employees.

www.microsoft.com

What used to be called Email Essentials if I recall correctly.

and then using the M365 Family license for on premise apps.

That's $100 / year for 6 people worth of onpremise apps, along with 1tb of onedrive space for each of them.

Now you're referring to Microsoft 365 Family

Buy Microsoft 365 Family (formerly Office 365) - Subscription Price, Download | Microsoft Store

The Microsoft 365 Family subscription delivers powerful productivity apps, premium features, extra cloud storage, and advanced security. Up to 6 users. For PC, Mac, iPhone, iPad and Android. Learn about features, pricing and how to buy.

www.microsoft.com

$99.99 per year, 6 users, each can install on 5 computers

Then another $432 / year for 6 people worth of cloud apps, along with ANOTHER 1tb of onedrive space for each of them, that I can have as many domains attached as I want, and have as many shared mailboxes as I want.

At first I didn't follow you, but as I type this all out it makes sense. That $432 is $6 per month per user times 6 users, for Microsoft 365 Business Basic.

So you essentially pay $100 + $432 = $532 per year for 6 people to have a custom email address and access to the desktop apps?

Clever, because you'd otherwise pay $12.50 per month for Business Standard to get the same (almost) stuff, or $900 per year.

Do I have all that correct?

 

[nlinecomputers]

Except you can't legally use personal or family in business environments. It's a license violation.

 

[Sky-Knight]

@timeshifter Yes, I never refer to M365 Personal sorry about that. I really do not see a point in spending $70 a year, when another $30 gets you the family plan for up to 6 people.

But I also have a family of 6, so if I wanted to do a personal thing for my family use that's how I'd do it. A year of M365 Family, and 5 M365 Business Basic mailboxes. Because then I get control, I can actually punt people OUT when mailboxes get breached, etc.

@nlinecomputers Yes sir, and I made this point as well. The on premise applications cannot be used for commercial things with this setup. M365 Personal / Family are both NONCOMMERCIAL USE ONLY licenses. So anyone using my above life hack to pay a bit less for their business use needs slapped.

But if you are running a business... why would you be doing any of this?

$100 for MS365 family, then back that up with 6 seats of Business Basic, brings you to $532 a year. It's $475 / year for a Microsoft Action Pack subscription. The MAPS sub gets you 5 seats of M365 E3, 5 seats of Microsoft Intune, 5 seats of Azure AD Basic, 5 seats of Enterprise Mobility Suite, and $100 / month for 12 months of Azure credits. ALL OF WHICH, you can use to run your business.

So if you're going to pay for all of the above to do things the wrong way to run your IT business, you could pay slightly less for 5 people worth of software to do a better job of it all.

If you're supporting M365 and you don't have MAPS in place... I don't know how you do it. You're leaving money on the table!

And all I've described here are the CLOUD benefits, I haven't mentioned the on premise software licenses there too... which is basically 10 clients worth, and 5 servers worth of EVERYTHING MS makes. The three seats of Visual Studio Professional it comes with... And finally, 10 support incidents of 5 hours each. You know... for people that don't know what they're doing and need actual Microsoft support.

If you sell / support Microsoft stuff, pay your $475 darn it! And when you need something with MS's name on it to lab something, just go get it out of your benifits panel.

 

[nlinecomputers]

And you only mentioned the cloud software in the Action Pack. Need an SQL server for in house use? You have the license for it. Need to do some coding? Grab your VB license. And so on. Almost all of the Microsoft software stack is available for in house use.

 

[Appletax]

Except you can't legally use personal or family in business environments. It's a license violation.

Not worried about using my personalized email that I get with MS365 Personal for my tiny home-based business. Literally only use it just for several emails per month.

Was on the phone with sales and told them what I was using the personalized email for and they didn't say anything about not being able to use it for my business.