- Reaction score
- 2,817
- Location
- Fort Myers, FL
I have updated this version, for those that donated to get a copy in the past...you will get the updated one in an email in the next week at no charge. I had to update, I have hired seven guys in the past eight months and boy can things change when you have payroll involved, and "employee files", policy/procedures.
For those that are interested, here is the new chapter outlines and details of what is in it.
Email me if you would like to donate to my new store's electric bill lol. Lisaatcallthatgirl.biz
General Company Info
What’s our story?
Our Mission
Our Vision
Locations
Hours
Staff information
Outside Vendors
Services
(Your Company) Pricing and Packages
(Your Company) Employee and Client Terms and Conditions
(Your Company)’s agreement
(Your Company) Virus Removal FAQ
General Business Information
Credit Card Processing
Payment methods
Payments/Invoices
Remote payments
Refund Policy
Gift Certificates
Referral Plans
Affiliate Plans
Employee information
Probation period
Performance Evaluations
Raises
Benefits
Equipment, Supplies, and Property
Attendance and Punctuality
Pay Days
Breaks
Lunch breaks
Time Sheets
Holidays
Insurance
Education/Training
Personal appearance
Calling out sick
Bad Weather Closings
Personal use of internet
Online Social Networking
Personal use of texting
Calendar/Schedule due times
Outside Employment
Corrective Action
Safety in the workplace
Building Security
Travel reimbursement
Client connecting after hours
Human Resources Policies
Equal Employment Opportunity
Anti-Harassment Policy
Substance Abuse
Violence in the Workplace
Hiring Processes
Who we hire and why
We require candidates to possess
Interview process
Decision to hire
New Hire Training Program
Orientation
Technical Training
Company procedures
Opening and Closing Stores
How to book a phone/remote appointment
How to talk to a client
How to intake a client in the store
How to out take a client in the store
Troubleshooting Guidelines
22 Point Computer Cleaning Checklist $75 (our price)
10 Point Computer Cleaning Checklist $49 (our price)
Intern Academy Guidelines
Customer Service
Documentation
Troubleshooting
Hardware and software repairs
Remote Support
Research and Analysis
Blogging and other social media
Extra
For those that are interested, here is the new chapter outlines and details of what is in it.
Email me if you would like to donate to my new store's electric bill lol. Lisaatcallthatgirl.biz
General Company Info
What’s our story?
Our Mission
Our Vision
Locations
Hours
Staff information
Outside Vendors
Services
(Your Company) Pricing and Packages
(Your Company) Employee and Client Terms and Conditions
(Your Company)’s agreement
(Your Company) Virus Removal FAQ
General Business Information
Credit Card Processing
Payment methods
Payments/Invoices
Remote payments
Refund Policy
Gift Certificates
Referral Plans
Affiliate Plans
Employee information
Probation period
Performance Evaluations
Raises
Benefits
Equipment, Supplies, and Property
Attendance and Punctuality
Pay Days
Breaks
Lunch breaks
Time Sheets
Holidays
Insurance
Education/Training
Personal appearance
Calling out sick
Bad Weather Closings
Personal use of internet
Online Social Networking
Personal use of texting
Calendar/Schedule due times
Outside Employment
Corrective Action
Safety in the workplace
Building Security
Travel reimbursement
Client connecting after hours
Human Resources Policies
Equal Employment Opportunity
Anti-Harassment Policy
Substance Abuse
Violence in the Workplace
Hiring Processes
Who we hire and why
We require candidates to possess
Interview process
Decision to hire
New Hire Training Program
Orientation
Technical Training
Company procedures
Opening and Closing Stores
How to book a phone/remote appointment
How to talk to a client
How to intake a client in the store
How to out take a client in the store
Troubleshooting Guidelines
22 Point Computer Cleaning Checklist $75 (our price)
10 Point Computer Cleaning Checklist $49 (our price)
Intern Academy Guidelines
Customer Service
Documentation
Troubleshooting
Hardware and software repairs
Remote Support
Research and Analysis
Blogging and other social media
Extra
Last edited:
