I am working on a desktop eMachine ET1831 w?Windows 7 Home Premium SP1.
I serviced this computer last week and removed a fairly large amount of malware. All seemed well.
The owner called me today to say that his computer hasn't been working for a few days now. When I power on the computer there is nothing, no beeps and nothing on the monitor. I hold down on the power button to shut it off, then I unplug the power cord, hold in on the power button for a few seconds and then, when I reinsert the power cord, the computer powers on by itself without out pushing the start button. I installed a new PSU and the computer starts normally, but still nothing shows up on the monitor.
I removed the RAM chips and inserted them one at a time, but nothing. However, the computer started to turn on again by merely plugging the power cord in. After a couple of shut downs, the unit starting turning on as normal, using the start button.
I have tried three other monitors that I know work as I use them daily but the screen is still black.
Ideas?
Thanks
I serviced this computer last week and removed a fairly large amount of malware. All seemed well.
The owner called me today to say that his computer hasn't been working for a few days now. When I power on the computer there is nothing, no beeps and nothing on the monitor. I hold down on the power button to shut it off, then I unplug the power cord, hold in on the power button for a few seconds and then, when I reinsert the power cord, the computer powers on by itself without out pushing the start button. I installed a new PSU and the computer starts normally, but still nothing shows up on the monitor.
I removed the RAM chips and inserted them one at a time, but nothing. However, the computer started to turn on again by merely plugging the power cord in. After a couple of shut downs, the unit starting turning on as normal, using the start button.
I have tried three other monitors that I know work as I use them daily but the screen is still black.
Ideas?
Thanks