[REQUEST] Need a printer rec. for a 90 year old businessman

Appletax

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I have a client that is 90 years old that is in excellent health and still operates his consulting business, which is very cool. He is in the market for a better printer. He wants a unit that is built well (no cheap junk), is very reliable, and has the features he needs - printing in color, copy, and scan - no fax needed.

He likes his HP 8710 inkjet printer, which is perhaps 8 years old. It's his mobile unit that he takes with him to jobs out of the area. He likes the HP brand and does not care for the Brother brand, which is what I have recommended for years. He was unhappy with a Brother monochrome laser printer owned by a colleague that he used back in 2015 and it was very possibly not a new machine then, so it could be 10+ year old tech. He has an HP 9015e that lasted maybe 1 - 2 years. He replaced it with an 8015e. He is unhappy with the newer HP printers. He wants something better that isn't built so cheap. He is open to Brother printers if I can sell him on one of their printer's.

What do you suggest that I recommend? Is Brother still the best for consumer printers? His budget is up to around $300. He is more frugal with tech purchases. He probably prints 1k or so pages per month or less. He would like a printer that doesn't make a fuss over using refurbished ink, which he has never used before, but is open to trying. Many of their inkjet printers are extra large as they print on up to 11" x 17", which he does not need. A smaller unit is preferred.

I have my eye on this Brother inkjet printer: MFC-J4535DW. It checks off all the boxes for what he needs it to do. The price is good. It comes with a generous 2-year warranty. The one thing I am unsure of is the INKvestment Tank cartridges. Are they a good option? Are you able to use refurbished ones that are reasonably priced without any headaches?

I suspect he'd be better off with a color laser printer as they are supposed to be more economical. The cheapest AIO Brother unit is $370 - the HL-L3300CDW. It does not have a touchscreen and does not support duplex scanning. A more ideal printer would be the $500 MFC-L3780CDW, but I doubt he would pay that much.

From my experience, it seems that HP, Canon, and Epson printers are not-so-great, particularly when it comes to their budget printers. I have had very good luck with the two Brother monochrome laser printers that I've had over the years and have printed 30k+ pages on. They never fussed much about using refurb. toner, which saves epic amounts of money.

The only place locally here that sells printers is Walmart. He will be travelling out of the area and will have access to OfficeMax, which is his preferred business for this kind of stuff. He wants to be able to see a printer in person to check it out.
 
He wants to be able to see a printer in person to check it out.

If this is a hard prerequisite, then you will need to do a bunch more work, starting with what models they carry as the overall list of choices, then narrow it down by functionality. Pretty much all printers <$400 or $500 are junk these days, they just don't build them like they used to. Even if he says "Money is no object", then you aren't going to find much of a selection of enterprise units at Walmart. He has painted you into a corner.
 
My HP Color Laserjet Pro M479dfw was good originally, but has started to lose its mind. I bought it new in October of 2019 (~$500, as I recall) so just over 5 years old. The scanner (which I probably used less than a dozen times) broke last year, It will work with aftermarket toner, but doesn't really like it. Now, it's randomly printing ink on only half of the page, sometimes it's the left half, sometimes, it's the top half. No change with new toner. I'm probably going to scrap it.
 
BTW, I just looked up when I got the Canon MF656Cdw and it was in September 2023. So we're not quite at 2 years old yet, but my partner gives the printer part of the multi-function a significant workout. I'm the one who uses the scanner more (but still not a ton) and the document feeder and flatbed techniques still work fine.

We've used toner cartridges from a company named YB Toner from the moment we finished off the ones that came with the printer. I can tell easily enough when print quality changes which one (or more) of the toner cartridges is in need of replacing, and the aftermarket cartridges are a huge savings.
 
I've installed a bunch of the HP Color LaserJet MFP 3301cdw and it's predecessor which I think was a 283 model number. They're sub-$500. The 3301 goes on sale sometimes for around $350 at Costco and Best Buy.

I've got a MFP M477fdw and it's holding up nicely, about 5 years old or so now.
 
He wants to be able to see a printer in person to check it out.

And if this is the case he should be doing the shopping and then giving "the short list" to you for guidance after he's narrowed down the ones he'd even consider.

I have not purchased a printer in person for years now. They're always ordered online and direct shipped.

It also sounds like he really prefers an inkjet printer, and if that's the case, then I would not consider any other than those who have built in refillable tanks where you pour in more ink as it's needed. Canon calls that line MegaTank and Epson calls theirs EcoTank. This class of inkjet is by far and away the cheapest to run and easiest to deal with as far as refilling ink, whether that ink is OEM sourced or from a 3rd party.
 
Here's something I noticed early on when Epson first started selling EcoTank printer: you pay $270 for a $79 printer. I remember comparing them in the store. The EcoTank printers were essentially the el-cheapo printer with the tanks bolted on.

Yeah I set up a few of those last year and they looked like they screamed "cheap" by looking at them lol. Time will tell I suppose on how they hold up.
 
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