need some help

[computergeek1]

just received a customised pc for overclockers, computer want boot up, switched the power on and light is green then red, motherboard light is green, dont want to take everything out as there is loads of parts. anybody had this problem

 

[NYJimbo]

You got to be kidding me. You don't want to do ANY diagnostics or troubleshooting at all ?. What the hell is going on in this forum?. Supposed repair techs are turning into pizza techs. Come on, put some effort into this.

 

[anonymous Mac Tech]

just received a customised pc for overclockers, computer want boot up, switched the power on and light is green then red, motherboard light is green, dont want to take everything out as there is loads of parts. anybody had this problem

WOW! I hope the customer isn't paying you for a diagnostic.

 

[computergeek1]

You got to be kidding me. You don't want to do ANY diagnostics or troubleshooting at all ?. What the hell is going on in this forum?. Supposed repair techs are turning into pizza techs. Come on, put some effort into this.

i did not say that i would not diagnose or troubleshoot the computer, which i am doing tomorrow, was just asking for a heads up, if techs had seen this before, the computer is only 2-3 months old and i am thinking it could be a motherboard problem.

 

[NYJimbo]

....and i am thinking it could be a motherboard problem.

And you are basing that theory on what ?. Without doing any diagnostics why do you assume it's the motherboard. Knowing nothing about this computer, wouldnt a GREEN light from the motherboard mean its good, while a RED light (did you mean from the PSU or something else?) elsewhere would likely mean a problem outside of the motherboard ?.

You do not even bother to mention the make of the system, motherboard, cpu type, anything.

Hell, even your thread subject "need some help" shows no effort. If we are going to be of use to each other a subject should at least be somewhat descriptive.

Try a little harder, please.

 

[ProTech Support]

And you are basing that theory on what ?. Without doing any diagnostics why do you assume it's the motherboard. Knowing nothing about this computer, wouldnt a GREEN light from the motherboard mean its good, while a RED light (did you mean from the PSU or something else?) elsewhere would likely mean a problem outside of the motherboard ?.

You do not even bother to mention the make of the system, motherboard, cpu type, anything.

Hell, even your thread subject "need some help" shows no effort. If we are going to be of use to each other a subject should at least be somewhat descriptive.

Try a little harder, please.

Thank You......

 

[hondablaster]

I am a hardcore overclocker.

You need to post exact motherboard and CPU information. Motherboards for overclockers have different features. Does it post? Does it beep. Is the internal speaker connected so you can hear a beep code. The first thing you do if you think the board has been OCed is clear CMOS jumper and try again. Download the manual for the motherboard. And look for your red flashing light warning meaning?

But these guys are right you can just flop onto a forum and post half done information.

I also dont know that calling everyone who post something they dont like immediately is "pizza tech"
name calling and "pizza tech" speculation is out of control. Your just being lazy ass computergeek1.

 

[computergeek1]

I am a hardcore overclocker.

You need to post exact motherboard and CPU information. Motherboards for overclockers have different features. Does it post? Does it beep. Is the internal speaker connected so you can hear a beep code. The first thing you do if you think the board has been OCed is clear CMOS jumper and try again. Download the manual for the motherboard. And look for your red flashing light warning meaning?

But these guys are right you can just flop onto a forum and post half done information.

Your just being lazy ass computergeek1.

not lazy, and not a pizza tech, i have a family. just stressed and tired. anyway the computer is a customised one from overclockers. the computer is dead, no post, nothing. like i said the psu light is green then goes red, motherboard light is green.

 

[hondablaster]

Did you clear the CMOS. And do any fans turn on, Im assuming your talking about this light because its THE ONLY activity on the PC.

I still would need mobo and cpu and memory type.

Just dont worry about the OC junk. Clearing the CMOS makes it a regular PC. Do you standard work from there like an HP or Dell.

 

[ITG Tech]

Wow! Out of my league I guess. I think I would start off by treating it like a regular PC then worry about all the OC stuff once the thing is back up and running. Have “basic” troubleshooting skills been discarded?

 

[OfficerLahey]

is the machine actually overclocked? or is it just a high-end customized pc from 'overlockers' (FYI guys, i think he's referring to overclockers.co.uk, they sell customized pc's, and also sell customized overclocked pcs...)

And i'd imagine it's also under warranty with them? I'd try to find out if they have a warranty for the machine and then contact them, as you say it's been 2 - 3 months, so even if they had a 90 day warranty you still could be in luck.

Re: the problem, you say when you power up you get some Mobo LEDS on.. What are the mobo LEDs? (consult the manual or an online manual and find out what each LED represents) Do the fans power on? does the hard drive spin up... any more information at all could be v.useful..

First thing i'd do personally if nothing powered bar a few LEDS was to plug in a PSU tester, there could still be enough power in there for the LEDS as they drain barely anything power-wise, Trial and error is always the way... it's just having a good idea of where to start that minimizes the problem.

 

[hondablaster]

I hope im not being criticized (again)

You would clear the CMOS because he said he would rather not remove devices and it will not POST. I offer advice based on what was asked. It will eliminate OC out of the equation entirely and allow you to proceed as normal.

Overclocking means to make the hardware run faster then its operating spec... So common sense would say bring it back to into spec. Look over these definitions

Overclocking is usually an enthusiast deal and not sold as a product off the shelf. That is changing now. As a long time overclocking enthusiast I know how a OC forum would handle this right off the bat. CLEAR CMOS and get it out of the way.

Likewise here you go. Nice read about shelf OCed PC. http://news.cnet.com/8301-17938_105-10231516-1.html

This is probably why I would start with clearing the CMOS. A poor OC will keep it from "up and running", ITG tech.

I like how everyone on the internet is a critic.

Thanks
______________________________________________

 

[Rider]

You said the PSU light goes red and you don't want to tear the computer apart because there is alot of stuff. There's a hint right there, maybe there is too much stuff for the PSU. Try unplugging some of the stuff.

Rider

 

[ITG Tech]

Sorry HondaBlaster. I guess there is a mis-communication. It was not my intent to criticize you. I was trying to draw attention to the original post as it was not very clear. My impression was that he opened the case and saw a bunch of parts and some colored lights, then wanted help. My intention was for “him” to apply basic troubleshooting skills to the situation then go on with your and others recommendations.

 

[hondablaster]

Sorry HondaBlaster. I guess there is a mis-communication. It was not my intent to criticize you. I was trying to draw attention to the original post as it was not very clear. My impression was that he opened the case and saw a bunch of parts and some colored lights, then wanted help. My intention was for “him” to apply basic troubleshooting skills to the situation then go on with your and others recommendations.

Im sorry ITG I want to help and there is a lot of people on here who criticize. As much as there is people who help. Kinda makes a guy paranoid.

 

[computergeek1]

Sorry HondaBlaster. I guess there is a mis-communication. It was not my intent to criticize you. I was trying to draw attention to the original post as it was not very clear. My impression was that he opened the case and saw a bunch of parts and some colored lights, then wanted help. My intention was for “him” to apply basic troubleshooting skills to the situation then go on with your and others recommendations.

i should of come across different and i am sorry for that.
i have stripped the computer out and was left with the MB and powersupply. still dead. i am at the moment trying to find some info on the MB. the computer was bought from overclockers.co.uk. not in warrenty

 

[computergeek1]

the power supply is a elite x stream 1000 seems a few people have problems with these PSU. i switch it on, it goes amber then to red.

 

[ProTech Support]

Before posting on here don't you think you should run through standard troubleshooting before looking for help?

Seems you are here just looking for a shortcut to get out of some work. I understand you are stressed and tired, but cmon.

Honestly if I had an issue and didn't do any troubleshooting - just asked for help right off the bat I wouldn't feel comfortable following the advice. Lets say someone tells you it is the motherboard right now, are you going to replace it on that hint and not even check everything else? How do they know any better then you, when none of you have even troubleshooted it. What if it is something completely different and when you receive the board it still doesn't work, you going to tell your customer "A guy on the forum told me to, I need to order something else"?

If you are that stressed and tired maybe you shouldn't have taken the job. Your customers are paying you because they trust you have the skills and abilities to properly diagnose and repair the machine, which you are really not showing at this moment.

Don't take this post the wrong way, but this is not the way you should be handling a customer computer.

 

[computergeek1]

before posting on here don't you think you should run through standard troubleshooting before looking for help?

Seems you are here just looking for a shortcut to get out of some work. I understand you are stressed and tired, but cmon.

Honestly if i had an issue and didn't do any troubleshooting - just asked for help right off the bat i wouldn't feel comfortable following the advice. Lets say someone tells you it is the motherboard right now, are you going to replace it on that hint and not even check everything else? How do they know any better then you, when none of you have even troubleshooted it. What if it is something completely different and when you receive the board it still doesn't work, you going to tell your customer "a guy on the forum told me to, i need to order something else"?

If you are that stressed and tired maybe you shouldn't have taken the job. Your customers are paying you because they trust you have the skills and abilities to properly diagnose and repair the machine, which you are really not showing at this moment.

Don't take this post the wrong way, but this is not the way you should be handling a customer computer.

point taking, sorry again. And i am not a pizza tech.

 

[NYJimbo]

Ok fellas, I think we bitch slapped this guy enough...

Lesson learned, all is forgiven.