Outlook 2010 contacts to O365 from pst file

Romaniac

Romaniac

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Hello,

I have a client who had Office 2010 (he thinks it was 2010; bought PC in 2010, and dates seem to line up. Office was pre-installed).
HDD failed and we recovered data. Data is now on an external drive.

Client has new machine with Office 365.
He uses a Yahoo account, and his 365 is on IMAP; we can change the account setup as needed.
6/3/2020 seems to be last day of use.

He wants his contacts imported into O365
Is this possible?


I tried to do the ol' import from other file method. I tried the 5 gig 6/3 pst and contacts didn't seem to appear. I think I tried the 2 gig 6/3 file as well.

I have attached screenshots of the Outlook folders (in AppData and in Documents). "Accounts" and "Offline Address Books" folders in AppData were empty.



Thank You!!

in AppData.jpg in Docs.jpg
 
PST imports just work... They include all content, even contacts.

If he's on 365 Outlook should be configured as exchange native, not as IMAP...

But it sounds like you need to figure out which PST has his contacts in it.
 
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Contacts are always stored in the .pst file.

What I often find is when someone says "contacts" what they actually mean is Outlook's autocomplete list. You know when you send an email once... the next time you start typing that address it remembers it for you.

For 2007/2010 this is saved in a .nk2 file which you will find in AppData\Roaming\Microsoft\Outlook\
For 2013+ they stopped using .nk2 and instead AppData\Local\Microsoft\Outlook\RoamCache\Stream_Autocomplete_xxxxxxxx.dat

If you find that file it can be imported into newer version of Outlook. Can't remember the exact process but Google will tell you.
 
xtra pc said:
Does Fabs Autobackup back this up?
Click to expand...

It tries, but that list is by design disposable. It isn't possible to move it in all circumstances. The user should not be using autocomplete as a contact list, and any user that does needs training. The best reinforcement? Those addresses don't get moved.

People that go out of their way to move them are just making more work for themselves later by enabling poor behavior.
 
I see "PST" and "O365"...and wonder "Why is an ancient technology like a PST being discussed in a 365 thread?

But the OP must mean...the client uses the basic 365 just for subscription to the Office Suite apps...and NOT any of the hosting services like email. That the OP is using old YaPoop for email..thus IMAP....
Ugh...Outlook and IMAP... like oil and water! Run fast run far!
 
SAFCasper said:
Contacts are always stored in the .pst file.

What I often find is when someone says "contacts" what they actually mean is Outlook's autocomplete list. You know when you send an email once... the next time you start typing that address it remembers it for you.
Click to expand...

Client indicates he "added people to Outlook contacts".
 
Sky-Knight said:
PST imports just work... They include all content, even contacts.

If he's on 365 Outlook should be configured as exchange native, not as IMAP...

But it sounds like you need to figure out which PST has his contacts in it.
Click to expand...

Native exchange? He is using @yahoo. I may not know what you mean. When he set it up, and later I, he just walked through wizard. Types in email and password and it's up.

I may have to just import all .pst 's in some ordinate manner and figure out where contacts are then?
 
Romaniac said:
Native exchange? He is using @yahoo. I may not know what you mean. When he set it up, and later I, he just walked through wizard. Types in email and password and it's up.

I may have to just import all .pst 's in some ordinate manner and figure out where contacts are then?
Click to expand...

Just open them! You can browse the things within Outlook you just have to attach them.
 
From what I read, Outlook 2010 had IMAP but used a PST to store the data. That file should hold the real contacts, not the "people he's emailed" list. That 5.3 gig probably has all the data.

You can open it in Outlook, by going to the accounts and delete data and go to the directory, it will open and all the data in that PST will open and you will see that contact list.

If you setup IMAP for Yahoo on then you'll see "This computer only" and frankly, that's a piece of shiit. You are better off keeping that contact list in that 5.3 gig PST and make sure it's backed up. Then point his address book to that contact as well. Then tell him because IMAP does that "this computer only" there is not much you can do when you "add a new contact" it will default to the "this computer only" version.

Never trust This Computer Only. It can be deleted if you delete that profile. Not safe.
 
If you need help, reach out to me tomorrow after 2:00. Glad to wing woman this for you.

Open the .pst file as any other file? What do you mean by "you just have attach them"? Send the .pst to himself and open within Outlook?

No, just open it via Outlook in the account settings/ data tab
 
Thanks all.

Hi @callthatgirl ! I was hoping you'd reply. I'm hopping on remotely tomorrow.

Well, I tried... but a contacts list seemed elusive. When I did the import function for example, none of the subfolders was "Contacts". There was only "Suggested Contacts" for the largest PSTs. Tried looking at one of the others that had same last mod date, and nothing there at all; not even the suggested.

So the largest PST has "Suggested Contacts" with a ton of names and email addresses, but only name and email.
(See pic).
Other things were weird too. Every time I selected "Suggested Contacts" on the list to the left, the contacts would always be listed in a seemingly illogical order AND the scroll bar was always in the same place (red circle).
What I did do was I enabled the option of turning that list/folder into an email address book so he can pull it up more easily when creating a new email and wanting to add a contact (yellow arrow; renamed it "Contacts", per preference of client).

And Lisa, I did what you told me (I think?) - when he adds a new contact under the "Suggested Contacts", it seems that change gets saved onto the same/old PST that has the suggested contacts. That makes sense right? As long as he adds it there and not into the "Contacts (This Computer Only). If I remove the pst from outlook, that "Suggested Contacts" with the 739 names does go away.


He said he had phone numbers and addresses for his contacts on the old machine and he'd really like that back.
Also mentioned this "Suggested Contacts" list had a bunch of his wife's stuff on there from long ago. It's 739 contacts, so my guess is this list began being built by Outlook a long time ago.

When it comes to the addresses and phone numbers of contacts/full contacts... is he SOL? Or am I totally missing something?


Suggested Contacts.jpg
 
https://support.microsoft.com/en-us...s-folder-18349431-107b-454f-9d26-ebe420d3ee76

Suggested Contacts are not Contacts... but it is just another folder in the PST. You can import them into the regular contacts folder for use too if you need to. But current versions of Outlook hide them.

The feature is deprecated and hidden by default. I suggest you do a manual import, selecting the suggested contact folder and targeting either the usual contacts folder, or a dedicated unique contacts folder you made before hand.

This process still works: https://pdtechguru.wordpress.com/20...nd-export-suggested-contacts-in-outlook-2010/
 
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