Don't always be so keen ok waiting till next gen. Sometimes yes sure they may be faster, but look at when amd released the r series 200 cards. For example the r9 280 was effectively the same card as the offer radeon 7950. Besides if you get a replacement can't you use warranty on that?
If you have a spare card of any kind, pop that in and when it does not act up, tell them look, all other components test fine, and things only happen when your card is installed. If you want to twist their arm tell them you are a technician not just an average home user, and that you have also consulted with a lot of other techs who ask have reached the same conclusion you have. You like their products and would rather give them a chance to work it out than to share stories if they won't work with you.