Possible bios virus

[wavey]

On Toshiba laptops you're looking for jumper b500 (b for bios), it's not on all of them, but if there I just solder a piece of wire across it, boot, then shut down and remove the jumper wire.
Other options are to reprogram or replace the bios chip.

 

[SimonB]

This might have been asked. But after entering password wrong does it not go to system lock where you can enter master bios password?

 

[NETWizz]

If there isn't a jumper, I would replace the laptop if the customer will go for it. Otherwise, I would check the price of a replacement motherboard keeping in mind if motherboard exceeds $50 it isn't likely worth it.

 

[billyboy]

Have a check for jumpers near the CMOS battery, it should be next to the hard drive on this model I think. I had a similar issue where a Toshiba randomly set itself a BIOS password and found the jumper I needed was next to the CMOS battery.