AlaDes
Active Member
- Reaction score
- 35
- Location
- White Sulphur Springs, WV
Although my personal choice is now AVG IS 2012 and MSE, I haven't always liked AVG for the same reasons I still dislike Symantec and McAfee: they are hard on system resources. Out of all the AVs I have tried over the last year, I like Kaspersky and AVG the most. However, I have found that Kaspersky sometimes confuses my customers more than AVG does and my markup on Kaspersky is almost nil.
I take many things into consideration when I decide to chose what AV product I will use primarily in a given year, such as system footprint, ease of use for the end user, cost to the customer, and profitability. Although profitability is a factor, it's the last factor I use because my customer's satisfaction always comes first.
My actual use of AVs may change from year to year. As far as stand-alone AVs, I really have no complaint with any of them when it comes to system resource usage; It's usually the manufacturer's security suites that are more of a concern to me when it comes the system footprint.
I know one concern with many people who have responded to this thread is an AV's detection rate. Although this is also a factor in whether I chose to go with a product, I have never seen ANY product have a 100% detection rate and probably never will. New viruses and malware come out on a daily basis and there can never be a guarantee that a system won't be compromised at some time. I have had systems with almost every manufacturer's AV come into my shop with an infection on it, bar none.
Although I do offer a six month guarantee if a customer purchases AVG IS 2012 and Malwarebytes at the time of an OS install/re-install or virus removal, I do not in any way tell the customer that AVG is the best. I simply explain that there is and can not be a 100% guarantee that they won't be infected again, but their is a guarantee that I will clean the system for free in the event they do become reinfected within a six month period.
The only product I actually endorse and try to get all my customers to purchase is Malwarebytes, even if they already have some type of AV software installed (free or subscription based). I feel that it's cheap, comes with a lifetime subscription, and is very effective. I explain to them that malware is more prominent now than viruses are and is what usually leads to more infections later on. If they ask which AV is the best I simply explain to them that it's a matter of personal choice and that my own use of AVs may change from year to year because of how the manufacturers change their software.
With regards to how AVs affect system resources, I have noticed that over time, after months of routine definition and software updates, just about all of them will eventually start to affect system resources drastically, including Malwarebytes. However, after performing a complete uninstall and reinstall of the software, it usually fixes the problem. I am not sure why this happens over time, but I feel that it may be that the downloaded updates get corrupted at times or it may just be a quirk in how the manufacturers choose to update their software.
I take many things into consideration when I decide to chose what AV product I will use primarily in a given year, such as system footprint, ease of use for the end user, cost to the customer, and profitability. Although profitability is a factor, it's the last factor I use because my customer's satisfaction always comes first.
My actual use of AVs may change from year to year. As far as stand-alone AVs, I really have no complaint with any of them when it comes to system resource usage; It's usually the manufacturer's security suites that are more of a concern to me when it comes the system footprint.
I know one concern with many people who have responded to this thread is an AV's detection rate. Although this is also a factor in whether I chose to go with a product, I have never seen ANY product have a 100% detection rate and probably never will. New viruses and malware come out on a daily basis and there can never be a guarantee that a system won't be compromised at some time. I have had systems with almost every manufacturer's AV come into my shop with an infection on it, bar none.
Although I do offer a six month guarantee if a customer purchases AVG IS 2012 and Malwarebytes at the time of an OS install/re-install or virus removal, I do not in any way tell the customer that AVG is the best. I simply explain that there is and can not be a 100% guarantee that they won't be infected again, but their is a guarantee that I will clean the system for free in the event they do become reinfected within a six month period.
The only product I actually endorse and try to get all my customers to purchase is Malwarebytes, even if they already have some type of AV software installed (free or subscription based). I feel that it's cheap, comes with a lifetime subscription, and is very effective. I explain to them that malware is more prominent now than viruses are and is what usually leads to more infections later on. If they ask which AV is the best I simply explain to them that it's a matter of personal choice and that my own use of AVs may change from year to year because of how the manufacturers change their software.
With regards to how AVs affect system resources, I have noticed that over time, after months of routine definition and software updates, just about all of them will eventually start to affect system resources drastically, including Malwarebytes. However, after performing a complete uninstall and reinstall of the software, it usually fixes the problem. I am not sure why this happens over time, but I feel that it may be that the downloaded updates get corrupted at times or it may just be a quirk in how the manufacturers choose to update their software.
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