Print a file such as DOCX out of New Outlook, 404 error.

[YeOldeStonecat]

So I've been using the New Outlook for over 6 months now....after trying it a few times prior to that and always going back to the Classic Outlook.
I guess I don't print attachments...at least not for quite a while. Had a client call, she gets a DOCX file, it will open fine, preview fine, but when she goes to print the attachment....gets the old 404 error.

Test on mine, and same problem. Another guy at our office...same problem. So I sent myself an old DOCX file from my GMail account,


If I click on the DOCX attachment...it previews fine within New Outlook.

But then I go to PRINT.....


...my only choice is Open PDF.....which results in...


Now....from Preview mode.....I can choose to Open in Word on the web (Sharepoint)...and I can print...it defaults to PDF printer....but I can change my printer to my Canon or HP. And same if I open in Word.

Of course it works fine in Classic Outlook.
I changed my default PDF handler from PDFXchange to Edge...but same issue. Figured that would help since New Outlook is so browser based under the hood. But I'm stumped as to why it wants to put to PDF when doing print.
Even tried manually making my default printer the Canon...instead of letting Windows manage.

 

[britechguy]

@YeOldeStonecat

My results are pretty much exactly the same as yours. I'll post images of from start through the 404 as you did, plus what I get if I instead choose open in Word.










Then, steps 2 through 4 but using Open in Word:








I can, of course, print after disabling protected view. It's a few fewer steps, but I'm as mystified as you are why the Print dialog doesn't just appear much earlier in the process, like right after you hit "Print".

 

[YeOldeStonecat]

Agreed...yeah opening in Word is fine via your method and the other choice...just hoping I wasn't missing something obvious when trying to print from preview.

 

[YeOldeStonecat]

From Preview mode...can open in Word...or WebWord...and it works. Although it still tries to default to print to PDF when going to print but at least you can switch your printer and choose your preferred one.

 

[Metanis]

Some programming intern at Microsoft wants to save trees.

 

[britechguy]

Some programming intern at Microsoft wants to save trees.

I want someone at Microsoft to start worrying about saving end users from endless, stupid frustrations.

Even in playing with this to confirm what @YeOldeStonecat reported, I kept having the feeling, "What idiot thought this Rube-Goldbergian approach to printing *anything* makes sense?!"