thecomputerguy
Well-Known Member
- Reaction score
- 1,399
Lets say you have a client that deserves to be financially punished for poor behavior like this for example below.
On a Sunday, they got an 800 number popup, called it and allowed a scammer to compromise their system. While they were being compromised they proceeded to spam call you, email you, and text you that they were on the phone with Microsoft because their WiFi Firewall is infected. You, feeling pitiful respond to them and tell them to turn their system off and hang up the phone because they are being scammed.
They explain that they need their computer operational NOW. You explain that you will need to get back to them on Monday.
Monday you get back to them and login to their computer to find the typically Google Search for something, they click on the first Ad, this sends them into pop-up hell 800 numbers flying everywhere. You discover that this is one of those typical VERY basic intrusions where all they do is install AnyDesk and send the client to the event viewer.
You search all the common areas for Teamviewer, AnyDesk, Screen Connect etc. You search all the common areas for Keyloggers and basically within 5 minutes find nothing aside from AnyDesk and then uninstall it.
You are PRETTY sure the system is safe but you explain to the customer there is no way to know for sure unless the system is wiped, which we're trying to avoid. This client is not in contract and contacts you twice a year for a random hour here or there.
You know you don't have to but you want to fill out the other 55 minutes of time while looking busy. I typically tell the client they may not see the mouse moving but I am still working.
Anyone know of anything that look H@x0R IT T3CH support command prompt loops aside from ping 8.8.8.8 /t
?
On a Sunday, they got an 800 number popup, called it and allowed a scammer to compromise their system. While they were being compromised they proceeded to spam call you, email you, and text you that they were on the phone with Microsoft because their WiFi Firewall is infected. You, feeling pitiful respond to them and tell them to turn their system off and hang up the phone because they are being scammed.
They explain that they need their computer operational NOW. You explain that you will need to get back to them on Monday.
Monday you get back to them and login to their computer to find the typically Google Search for something, they click on the first Ad, this sends them into pop-up hell 800 numbers flying everywhere. You discover that this is one of those typical VERY basic intrusions where all they do is install AnyDesk and send the client to the event viewer.
You search all the common areas for Teamviewer, AnyDesk, Screen Connect etc. You search all the common areas for Keyloggers and basically within 5 minutes find nothing aside from AnyDesk and then uninstall it.
You are PRETTY sure the system is safe but you explain to the customer there is no way to know for sure unless the system is wiped, which we're trying to avoid. This client is not in contract and contacts you twice a year for a random hour here or there.
You know you don't have to but you want to fill out the other 55 minutes of time while looking busy. I typically tell the client they may not see the mouse moving but I am still working.
Anyone know of anything that look H@x0R IT T3CH support command prompt loops aside from ping 8.8.8.8 /t
?
