LordX
Active Member
- Reaction score
- 63
I have a Granny Customer who called me the other day - saying that Windows 10 had all of a sudden changed her login to a Microsoft Account login.
She doesn't know the password and said she tried everything (she has spent 3 days trying).
She doesn't know her gmail password either - so resetting the MS account using traditional methods is off the table.
Her old login was a local login with no password.
Is there a way to get in there OFFLINE and switch the account back to a local account WITHOUT knowing the MS Account password?
She doesn't know the password and said she tried everything (she has spent 3 days trying).
She doesn't know her gmail password either - so resetting the MS account using traditional methods is off the table.
Her old login was a local login with no password.
Is there a way to get in there OFFLINE and switch the account back to a local account WITHOUT knowing the MS Account password?