Scanner setup with shared folder on Mac OS

[dee001]

Hello I am setting up a large scanner to a Mac book pro running Catilina. I create a Scans folder in user folder named Scans, so the Path is Users\Personname\Scans I didn't create scanner user I just made sure that the user account had read/write access to the scans folder under sharing and File share was turn on.

On the scanner I set up the account and using the user name and password of owner of the laptop then I pointed to the computer name \\Maggie-Macbook-Pro\Scans using SMB

I sat and fought with this a while today but had to move on now I am thinking should I had made the path on the scanner \\Maggie-Macbook-Pro\Maggie\Scans ? Also, the user has ICloud Drive setup not sure if this is creating a problem this is the reason I didn't put the scans folder on the desktop I created it in the User folder. Not sure what I am leaving out or not doing correctly. On the scanner, I get the error ( Connecting with the PC had failed Check the settings) Any suggestions?

 

[timeshifter]

What do you mean by large scanner? A copier / scanner like a big Canon or Minolta or Kyocera or something? I'd bring in a Windows laptop and test it both ways. See if you can access the share on the Mac from Windows. Try to create a share on Windows and see if the copier sees it.

 

[NJW]

Are those paths shown as you typed them? Not an expert, but I'm sure that the path separator for MacOS is a forward slash, not a backslash and I would expect the scanner to be running something other than Windows, so its pathnames are probably the same.

Apologies in advance if I've missed the point.

 

[HCHTech]

I'm sure that the path separator for MacOS is a forward slash

Yes. Something like //Computername/scans or //Computername/user/scans

 

[dee001]

What do you mean by large scanner? A copier / scanner like a big Canon or Minolta or Kyocera or something? I'd bring in a Windows laptop and test it both ways. See if you can access the share on the Mac from Windows. Try to create a share on Windows and see if the copier sees it.

I have already set it up on windows system with no problems, its a large printer Lainer with copier

 

[dee001]

Yes. Something like //Computername/scans or //Computername/user/scans

When I do the forward slashes the system will still insert two back slashes in the front of the path take a look at my pic

 

[Markverhyden]

10.15 uses SMB3 by default and I'd bet that the Lanier does not. Check with the supplier. So you many need to get SMB 1 back on. Also you only use windoze style addressing on non-Apple device for UNC paths so \\servername\path is the correct method. By the way I only use IP's, never machine names. Did you share out the scan folder? System Preferences>Sharing>Shared Folders?

 

[dee001]

I tried everything forward and backward switches just the computer name slash Scans, then no computer name just the shared folder and computer name with both forward and backslashed still no luck. I believe there is something on the mac side that I am not doing right. I have run out of time so today when I get back to my office I am gonna test this setup with my mac and scanner in my office to see what I am doing wrong.

 

[dee001]

10.15 uses SMB3 by default and I'd bet that the Lanier does not. Check with the supplier. So you many need to get SMB 1 back on. Also you only use windoze style addressing on non-Apple device for UNC paths so \\servername\path is the correct method. By the way I only use IP's, never machine names. Did you share out the scan folder? System Preferences>Sharing>Shared Folders?

Yes I shared the scan folder in system preferences, sharing, shared folders and the user has read write access to the folder. So your thinking the mac may be running SMB3 and I need to be running SMB1, how can I change or load this on the mac?

 

[roborobs computer repair]

Yes I shared the scan folder in system preferences, sharing, shared folders and the user has read write access to the folder. So your thinking the mac may be running SMB3 and I need to be running SMB1, how can I change or load this on the mac?

Dr. Google says,

https://discussions.apple.com/thread/7496211

 

[Markverhyden]

Yes I shared the scan folder in system preferences, sharing, shared folders and the user has read write access to the folder. So your thinking the mac may be running SMB3 and I need to be running SMB1, how can I change or load this on the mac?

How old is this Lanier? If it's old it may even have issues with SMB one. Used to see that a lot.

One work around that was/is very reliable is to use FTP instead. Pretty much all of these printers support that. Unfortunately Apple got rid of FTP a while ago. However they still have SFTP and it runs in server mode as well. So if the machine handles SFTP then use that communication method. If not you can add FTP server to the Apple. First install HomeBrew then

brew install inetutils

 

[timeshifter]

One work around that was/is very reliable is to use FTP instead.

Yep. I have one site like that. They have a big Canon copier / printer / scanner. Over the years I've had them scanning with SMB, then FTP then SFTP. Every Mac OS upgrade seemed to make it harder.

I've had similar issues scanning to Windows shares. One was a Ricoh machine that wouldn't scan to a Server 2012 R2 share. Think the SMB protocol in the Ricoh wasn't up to date enough, forget exact details, but it was probably SMB1 and Server wanted SMB2 and I wasn't going to enable SMB1 just for that.