You need to get out more - way more.
I'm not trying to say that those over 50 (or under 50, for that matter) are all technicians who need no need of professional assistance, ever. But I know of virtually no one that "can barely operate the radios in their cars" or use their smartphones for calling, texting, and, very often MMS-ing with photos.
There are a few, of course, but it doesn't characterize those who've spent most of their lives growing old as technology was growing up, and they were part of using it since its infancy. I don't know of any people under 60 who are not very comfortable with PCs as an end user and most can use multiple apps on smartphones - the ones that do something they want or need to do.