Romaniac
Active Member
- Reaction score
- 52
- Location
- Denver and Seattle
Lenovo Yoga Y50
Windows 8 or 8.1
This laptop came with Veriface Pro. Either the client activated it somehow, or the thing popped up prompting him to set it up or something of the sort.
Regardless...
At the Windows log-on screen, instead of entering a password, this veriface crap comes up.
However, in the little window where the webcam should broadcast, there's just a drawing/outline of a figure.
Along with that, is listed the account email address.
Webcam light comes on for a sec at boot, then goes off. Webcam never broadcasts.
When I try clicking back or anything else, nothing happens. So, I can't try other credentials or go back.
I click and nothing happens.
I can hit the 'access' button, and the shut down/restart.
Client called Lenovo, was on phone for hours. The rep admitted it's their fault, but offered no help - wanted full pay.
Unreal.
Fix attempts:
Renamed the folder where Veriface runs from - now the log on screen is even worse. The little character is gone, and all I see is email and back button.
Nothing works.
'Refresh' - asks for password, enter it, starts the process and ends with a 'there's a problem' error. No changes made.
Next I'm thinking of renaming the folder aforementioned to original, then editing the startup items in registry and disable veriface.
Is that worth a shot?
Aside from trying to avoid a complete factory restore, it's a fairly interesting case.
Any ideas are appreciated.
Windows 8 or 8.1
This laptop came with Veriface Pro. Either the client activated it somehow, or the thing popped up prompting him to set it up or something of the sort.
Regardless...
At the Windows log-on screen, instead of entering a password, this veriface crap comes up.
However, in the little window where the webcam should broadcast, there's just a drawing/outline of a figure.
Along with that, is listed the account email address.
Webcam light comes on for a sec at boot, then goes off. Webcam never broadcasts.
When I try clicking back or anything else, nothing happens. So, I can't try other credentials or go back.
I click and nothing happens.
I can hit the 'access' button, and the shut down/restart.
Client called Lenovo, was on phone for hours. The rep admitted it's their fault, but offered no help - wanted full pay.
Unreal.
Fix attempts:
Renamed the folder where Veriface runs from - now the log on screen is even worse. The little character is gone, and all I see is email and back button.
Nothing works.
'Refresh' - asks for password, enter it, starts the process and ends with a 'there's a problem' error. No changes made.
Next I'm thinking of renaming the folder aforementioned to original, then editing the startup items in registry and disable veriface.
Is that worth a shot?
Aside from trying to avoid a complete factory restore, it's a fairly interesting case.
Any ideas are appreciated.
