ThinComputing for insurance clients?

LAconsult

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I'm very interested in thin computing. The concept is basically that computers are overpowered for many users these days - users only utilize something like 25% of a traditional computer. Another plus is no moving parts, and longer life span.

I got a demo from NComputing a while back and was pretty impressed with the product, their support etc and even installed 3 of the units for a customer who pretty much saw instant ROI (as opposed to purchasing 3 brand new computers).

I'm debating myself over offering this on a proposal due soon for an insurance company. Most of their work is done over the internet- like pricing quotes, email etc. They use MS Office of course, and Youtube/Facebook is allowed. I'm wondering if a solution like this will work for them- either by using one of the popular thinclient vendors or using something like MS MultiPoint server. Has anyone done anything similar?

The pros I see are:
No moving parts, longer lasting, cheaper, 70% less power consumption, a more centralized storage for data (with the right backup solution helps with business continuity/disaster recovery).
Best of all for the customer, there's less support costs- as I would only be managing the server and therefore, less end user specific issues, less antivirus licenses etc.

The cons:
Less support costs! With the MSP model I can't justify charging a monthly fee to support a thinclient because really, there's no work to be done since everything is stored/coming from the server itself. Also, they probably won't be replacing thinclients any time soon - probably 7 years as opposed to say 3 on a traditional PC. Is there a support model that is of mutual benefit here?
 
I'd say go for it -- I have seen Ncomputing implemented in a school library environment. It really makes sense because computers were all used for basic research, word processing and flash games.

Keep licensing in mind, you still likely need multiple licenses of any commercial licensed software (Office, Acrobat, etc.)
 
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