Strange one this as I have tried many things and still come up with the same issue.
When booting up to Vista on a clients laptop, it boots as normal until just when you are about to get to the logon screen its black and all that is on there is a mouse pointer which you can move around but nothing else happens. I scanned the drive for virus and spyware as you do with different tools, I even scanned the HDD to make sure it was fine and even did a memory test. Nothing seem to work, I downloaded the vista recovery CD and tried booting from that, it did a scan of the operating system in system repair but said it found no errors?
Any other thoughts?
Thanks
When booting up to Vista on a clients laptop, it boots as normal until just when you are about to get to the logon screen its black and all that is on there is a mouse pointer which you can move around but nothing else happens. I scanned the drive for virus and spyware as you do with different tools, I even scanned the HDD to make sure it was fine and even did a memory test. Nothing seem to work, I downloaded the vista recovery CD and tried booting from that, it did a scan of the operating system in system repair but said it found no errors?
Any other thoughts?
Thanks