Windows 7 Red Cross not connected to internet, but interent works fine.

[PBComputer]

Hello

I have a laptop in for repair (CQ56-102SA), when it came in it was BSOD'ing this was fixed be replacing some faulty memory.

Due to it BSOD a old of files when corrupt so i reinstalled windows

now when you try and connect to a wifi network it lets you says connected, but the signal bar in the bottom right of the screen shows a red cross (x)

I have reinstall windows
installed latest drivers
Tried the advise here
http://social.technet.microsoft.com...g/thread/df17c593-e78f-4878-97b0-7569307934c5
Tried a USB WiFi Card
Just tried Safe mode with networking and no different

I have attached some screenshots to show you, what I'm seeing

The Red Cross

Network and Sharing Center

Connect to the Internet

Anyone seen anything like this before. i'm thinking registry maybe?

Paul

 

[parker.casey]

Check what services are enabled... I bet internet connection discovery is disabled.

 

[PBComputer]

Nope its enabled. ::filler::::filler::::filler::

 

[Martyn]

Is name resolution working? say ping www.msn.com gives an ip address?

Does a wired connection work ok?

Do other computers work wireless fine to the same router?

 

[PBComputer]

Is name resolution working? say ping www.msn.com gives an ip address?

Yes this works fine

Does a wired connection work ok?

a wired connection works fine

Do other computers work wireless fine to the same router?

Yes i have about 6 other devices connected at the moment.



__________________

 

[mm201]

Does clicking on the red X make it disappear? I think I read recently that this is a known bug in Vista and I'm wondering if the same bug also occurs in Win 7.

 

[PBComputer]

Tried clicking on the red x it does nothing.

But if i go into device manager and change a setting, when i close device manager it works for about 1.5 seconds

 

[cramped]

Try changing to a different channel on the router. I've recently came across a couple of win 7 machines that would connect but no network access. Ended up win 7 cant work properly on channel 13 for some reason.

 

[TLE]

Did you get the driver directly from Broadcom, or did you get the one from Windows Update?

 

[TLE]

Just going back through some old notes...

Have a look for the following services and make sure they are both running.

Back up the registry.

Network List Service
Network Location Awareness

Last time I saw this it was a permissions issue and this is what I did to solve it.

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList

Navigiate to the following key and give NlaSvc and Netprofm full access to NetworkList and and it's subkeys.

 

[PBComputer]

@cramped Tried a different channel - still the same.

@TLE the driver i used was from HP, there was a windows update one but this did not make a difference installing it, I tried the registry edits still the same.

So this morning i decided to so a Factory Restore reboot the same. So went back in to Recovery software and there was an option of Minimal Recovery, tried this and it worked. still not sure what caused it, but it seems to be some bloatware HP had installed.

 

[PBComputer]

Does clicking on the red X make it disappear? I think I read recently that this is a known bug in Vista and I'm wondering if the same bug also occurs in Win 7.

It would seem the same bug has occurs in Win 7 as well, had three computers in this week. i will report back once i find a fix

 

[FoolishTech]

I've seen this a dozen times in Windows XP but never Vista/7. I never did find a fix but I didn't focus on it so much, as everything worked fine anyway. Strange...