Well, I'm pretty sure this has a msft login, but the problem is this acer v5-571 has no ethernet port so I get the message that it is offline and to use a previous login! So maybe the password she gave me is correct but because I can't get online it won't work????
Windows 8 password reset
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nlinecomputers
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Can't create a microsoft account in Windows 8 without going through the recovery process. It will NOT let you.
And while I understand your concerns THERE IS NOT ANYTHING YOU CAN DO ABOUT IT. If the lady lost her password and has no recovery options then she is f'd. There is NOTHING you can do about it. The password is stored encrypted and can't be reverse hacked without a hell of a lot of CPU power.
nlinecomputers
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LOL I realized how stupid that mustv'e sounded after I posted it, been a long day. I booted to a dart cd and changed the password with locksmith, that didn't even work!
THANKS! there is a cachedlogoninfo entry, but its not under her user name, its under hklm\sam\sam\domains\account\users\000003E9 instead of hklm\sam\sam\domains\account\users\Kerry (see jpg) so you think its still not a local acct?
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So shes doing a msft password reset on another pc, but how will that help if this laptop cannot connect to log in with the new password?
discipulus
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You can unlock the hidden administrator account, use that to associate the machine with your wireless network, log out of the admin account, and then it will be able to connect to MS and retrieve her new password.
I've had to do a few password resets on MS accounts set-up on Windows 8. The way to tell if it's a MS Account or local account is how it's presented at the login screen. ( See pictures)
Clarification: Under the user account or user's name, there will be an email address if it is a MS Account. The email address is their MS Account Username.
Screenshot1 is a local account
Screenshot2 is a MS Account
I've had to do a few password resets on MS accounts set-up on Windows 8. The way to tell if it's a MS Account or local account is how it's presented at the login screen. ( See pictures)
Clarification: Under the user account or user's name, there will be an email address if it is a MS Account. The email address is their MS Account Username.
Screenshot1 is a local account
Screenshot2 is a MS Account
You can unlock the hidden administrator account, use that to associate the machine with your wireless network, log out of the admin account, and then it will be able to connect to MS and retrieve her new password.
I've had to do a few password resets on MS accounts set-up on Windows 8. The way to tell if it's a MS Account or local account is how it's presented at the login screen. ( See pictures)
Clarification: Under the user account or user's name, there will be an email address if it is a MS Account. The email address is their MS Account Username.
Screenshot1 is a local account
Screenshot2 is a MS Account
Thanks! trouble is she has both types of accts! a kerryblahblah@aol.com and another just Kerry
discipulus
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After you get into the MS Acct or the Admin acct you can reset the password on the local acct.
I'm googling and finding all different methods to enable the hidden admin acct, can anybody point me to the simplest?
discipulus
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Last time I did it I booted from a windows 8 cd, replaced the ease of access executable with a cmd executable and then rebooted. Then you get an elevated command prompt. There's probably an easier way though.
I did a quick search to try and find the tutorial I used but couldn't find it.
I'll do some more digging.
I did a quick search to try and find the tutorial I used but couldn't find it.
I'll do some more digging.
discipulus
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I didn't use that method but it seems like it would work.
OK, this is what worked!
https://drive.google.com/file/d/0B7FHxmwyQS46NU1KZU9YVFdGTTQ/edit?usp=sharing
would have been easier if this laptop had a ethernet port, then I wouldn't have had to enable the admin acct at all!
https://drive.google.com/file/d/0B7FHxmwyQS46NU1KZU9YVFdGTTQ/edit?usp=sharing
would have been easier if this laptop had a ethernet port, then I wouldn't have had to enable the admin acct at all!
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discipulus
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That's similar to how I had to do it. You could always get a USB to Ethernet adapter to keep on hand.
I just ordered one on ebay, I could see this happening now more with all these ultra thins!
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