LedHed
Active Member
- Reaction score
- 92
- Location
- Southwest Louisiana, USA
Hello all,
I upgraded a Win 7 box to Win 10 for a client this past Thursday. He was unable to be there, so I couldn't ask him any questions. I made a complete backup of the hard drive with Macrium Reflect before I started.
He called last night and told me that his Windows Live Mail isn't working, his emails are missing and, of course, he needs them.
The computer had Office 2010 and I assumed he was using Outlook for email. I have a couple of questions before I go back tomorrow morning:
Does anyone know if the emails are still there? If so, how can I get them to show up again?
Would reinstalling Windows Live Mail bring everything back?
Of course, I don't want him to continue using Windows Live Mail. I will suggest alternative email clients after I get these emails back. I just need some advice on how to proceed.
Thank you in advance,
Andy Buford
I upgraded a Win 7 box to Win 10 for a client this past Thursday. He was unable to be there, so I couldn't ask him any questions. I made a complete backup of the hard drive with Macrium Reflect before I started.
He called last night and told me that his Windows Live Mail isn't working, his emails are missing and, of course, he needs them.
The computer had Office 2010 and I assumed he was using Outlook for email. I have a couple of questions before I go back tomorrow morning:
Does anyone know if the emails are still there? If so, how can I get them to show up again?
Would reinstalling Windows Live Mail bring everything back?
Of course, I don't want him to continue using Windows Live Mail. I will suggest alternative email clients after I get these emails back. I just need some advice on how to proceed.
Thank you in advance,
Andy Buford