Jester5510
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I've seen a ton of issues in my day, but oddly enough, I've never seen this one.
I contract for a company where we custom built 80% of their computers. The majority are rock solid and have been. This one employee's computer has been great for months, but recently started rebooting after the splash screen and before the login screen.
This employee is rather tech savvy and swears he has not installed any software, changed anything, etc. He came in one morning and it was down. He booted it up and the rebooting started.
We can't get into safe mode (reboot). Can't get into Windows 7 Pro proper (reboot). Startup repair shows zero errors. CHKDSK showed a couple of errors and were repaired. Second CHKDSK showed no errors. HDTUNE showed no further errors. I did the RAM dance (just in case), including replacement RAM, still the same issue.
I doubt it's a PSU issue since it happens at the exact same point every power cycle. My first thought was the errors that CHKDSK corrected could have been a portion of the OS that was corrupted and that could be the issue. I'm not leaning towards any MBR issues since it goes through the entire boot sequence until the login screen.
I'm going back in tomorrow with the following plan of action:
1) Windows 7 Pro disc system restore to the last good point now that CHKDSK has repaired the few issues.
2) Inserting the HD into a spare setup they have (exact same HW config) in case it IS a HW problem (mobo, PSU).
Anybody ever dealt with something like this? I want to be aware of all possibilities before I go in tomorrow so I can plan accordingly to fix this.
I contract for a company where we custom built 80% of their computers. The majority are rock solid and have been. This one employee's computer has been great for months, but recently started rebooting after the splash screen and before the login screen.
This employee is rather tech savvy and swears he has not installed any software, changed anything, etc. He came in one morning and it was down. He booted it up and the rebooting started.
We can't get into safe mode (reboot). Can't get into Windows 7 Pro proper (reboot). Startup repair shows zero errors. CHKDSK showed a couple of errors and were repaired. Second CHKDSK showed no errors. HDTUNE showed no further errors. I did the RAM dance (just in case), including replacement RAM, still the same issue.
I doubt it's a PSU issue since it happens at the exact same point every power cycle. My first thought was the errors that CHKDSK corrected could have been a portion of the OS that was corrupted and that could be the issue. I'm not leaning towards any MBR issues since it goes through the entire boot sequence until the login screen.
I'm going back in tomorrow with the following plan of action:
1) Windows 7 Pro disc system restore to the last good point now that CHKDSK has repaired the few issues.
2) Inserting the HD into a spare setup they have (exact same HW config) in case it IS a HW problem (mobo, PSU).
Anybody ever dealt with something like this? I want to be aware of all possibilities before I go in tomorrow so I can plan accordingly to fix this.
