Fab's AutoBackup 7 Pro - a must have tool for techs

Good point. If you can still create that text file then that's probably ok. If I can say to a customer that Google have changed the rules but here's the text file with the passwords they would be ok with that.

If it's only for the current user does that mean I would have to log in to each account to do a backup of Chrome? I wonder if this could be achieved from within Fabs (ie prompt for each user login credentials then log in via LogonUserEx, and do a Chrome/Firefox password backup).

btw any chance of scaling down the font size in the log display during backup and restore?
 
glennd said:
Good point. If you can still create that text file then that's probably ok. If I can say to a customer that Google have changed the rules but here's the text file with the passwords they would be ok with that.

If it's only for the current user does that mean I would have to log in to each account to do a backup of Chrome? I wonder if this could be achieved from within Fabs (ie prompt for each user login credentials then log in via LogonUserEx, and do a Chrome/Firefox password backup).

btw any chance of scaling down the font size in the log display during backup and restore?
Click to expand...
That tool to log as user can be tricky to handle, like with backups to a network path and user with not enough permissions... Also, how does this thing work if windows user hasn't password? I'm thinking about runas command that does not support blank passwords for example. If that tool works there same way, then we're gonna have a problem here...

That log font stuff should not be a problem
 
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I like to save the logs on my customer's machines. Been running into problems for OneDrive users. OneDrive won't upload some of the files generated by Fab's due to some permissions issues.

fabspermissions.png


fabspermissions2.png


Looks like the files that cause the problem are members for groups that normal files don't (SYSTEM, S-1-5-21...., INTERACTIVE). I tried changing those from the parent folder.

Folder, Properties, Security, Advanced, "Replace all child object permission entries with inheritable permission entries from this object"

Failed to enumerate objects in the container. Access is denied.

Finally, gave up and put all files in a ZIP and deleted the originals. Would like a better, quick fix as this has come up before and will continue.
 
That's not really coming from permissions. You need to change ownership for that. By default, those files belong to "administrators". If you change owner with one drive user, they will upload.
 
I just finished restoring an IMAP account from backup to a customer's new laptop and got a warning that I need to "Set IMAP passwords from Control Panel before starting MS Outlook. See users guide p. 46." I have no idea which users guide that's referring to but in Settings, Email & Accounts it shows her MS account and Manage. I used that to install MS Office H&B 2016 but don't see where I can set her IMAP password for the new install. I don't want to change her MS account password, which is the only obvious password change option.

If I try to open Outlook, I get "Cannot start Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\<user profile name>\AppData\Local\Microsoft\Outlook\<user's e-mail address>.ost cannot be accessed. You must connect to MS Exchange at least once before you can use your Outlook data file (.ost)."

How exactly do I do that? The customer is using just a gmail address in Outlook for mail.

Edit: Opened Control Panel, then Mail (Microsoft Outlook 2016) and Email accounts. Went into her gmail account settings and entered her gmail password but it's apparently wrong. Perhaps she has an App Password but I doubt it. It's the same password used to access her MS account, which also uses her gmail address.
 
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Larry Sabo said:
If I try to open Outlook, I get "Cannot start Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\<user profile name>\AppData\Local\Microsoft\Outlook\<user's e-mail address>.ost cannot be accessed. You must connect to MS Exchange at least once before you can use your Outlook data file (.ost)."

How exactly do I do that? The customer is using just a gmail address in Outlook for mail.
Click to expand...
That's exactly why it tells to set passwords in control panel because Outlook does not work like it should if IMAP passwords are not set. You do not have to change any Microsoft account password. Follow Fab's AutoBackup users's manual for that.
 
fabs said:
That's exactly why it tells to set passwords in control panel because Outlook does not work like it should if IMAP passwords are not set. You do not have to change any Microsoft account password. Follow Fab's AutoBackup users's manual for that.
Click to expand...
I knew I didn't have to change the MS account password; I was just saying that I couldn't find where to edit the mail password, which was because I was in Settings\Mail and accounts, not Control Panel\Mail. I looked for but couldn't find the Autobackup user guide. I've found it at last and it's perfectly clear -- thanks!

However, the customer's mail password appears to be incorrect as it continues to prompt for the correct password. The customer's husband did say that he recently changed some mail passwords so he is going to complete setting up Outlook passwords once he has access to his passwords book. I hope trying to open Outlook without first having edited the passwords didn't screw things up!

I still wrestle with the MS account password not being the mail password, even though the account uses the e-mail address as the user ID. They usually start out the same but changing the mail password doesn't change the MS account password. (I'm getting too old for this!)
 
Larry Sabo said:
I still wrestle with the MS account password not being the mail password, even though the account uses the e-mail address as the user ID. They usually start out the same but changing the mail password doesn't change the MS account password. (I'm getting too old for this!)
Click to expand...
This sounds like a GMail app password. That would explain why usual GMail account's password does not work. Can you still run MailPassView against the original Outlook install?
 
From what I've seen loading an OST always requires a connection to the email server. Even then it always seems to load a new account. GMail has changed things. I do know that if you have a GMail business you need to get an app password which is separate from the email account password. @Larry Sabo did you try logging into the GMail web interface and request an app password? Don't know if they added that to the free email but maybe they did.
 
fabs said:
This sounds like a GMail app password. That would explain why usual GMail account's password does not work. Can you still run MailPassView against the original Outlook install?
Click to expand...
Customer has picked up the laptops but I'll ask if he resolved the issue or not. If not, I'll run MailPassView on the old laptop. He (user's husband) just e-mailed (from his laptop) saying the bluetooth keyboard and mouse don't work, so I may need to do a remote support session to resolve that and will ask about the passwords then.
 
Markverhyden said:
@Larry Sabo did you try logging into the GMail web interface and request an app password? Don't know if they added that to the free email but maybe they did.
Click to expand...
I suspected that might be the case, but the customer provided the passwords with the laptops and said he had just changed them. He's quite tech-capable (he's a scientist) but I never questioned how he got the new passwords or if is using an App Password. When he dropped off the laptops, he said if I have any problems at all, he will set up Outlook.
 
Hi,
Fab's AutoBackup 7 Home & Office and Fab's AutoBackup 7 Pro V7.1.2.1378 have just been released.

Change log:
Added:
- Support for new Microsoft Edge Chromium browser profile

Fixed:
- When the program encountered a folder with restrictive permissions and could not access its content, it used to adjust permissions of the entire parent item instead of just that folder. This could lead to a huge waste of time.
- Lowered log GUI font size for better readability.
- The program could destroy PST files when they were at system drive's root in transfer mode as it used to overwrite source file with itself. This cannot happen anymore. Also, a routine has been added to prevent any file from being overwritten by itself.


Grab it from your orders history's details on the shop's website at https://store.fpnet.fr/account.php?language=en or using the bundled updater tool (click the "Download Fab's AutoBackup 7.X" link within the program and get the updated files).
 
Hello,
An issue has been identified a few hours ago regarding folders time stamps.
Fab's AutoBackup 7 Pro and Fab's AutoBackup 7 Home & Office V7.1.2.1382 fix that and have just been released.

Here is the change log for both versions:

Fixed:
- Folders timestamps were changed when checking permissions to get their contents. This broke the "keep folders dates" feature.

Grab it from your orders history's details on the shop's website at https://store.fpnet.fr/account.php?language=en or using the bundled updater tool (click the "Download Fab's AutoBackup 7.X" link within the program and get the updated files).
 
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