MyTG
New Member
- Reaction score
- 10
- Location
- Brantford, Ontario Canada
I had a one star Google review notification arrive this evening. I didn't recognize the customer name so I looked at my electronic records and realized he was never a customer of mine. I looked at his Facebook page and read that he works at another local computer repair shop. I looked at his Google+ page and saw that he also gave another 1 star review to another local computer repair shop within the past week. He gave a five star review to the computer shop that he works at. I know that I should ask customers for reviews, but I never have so his is currently the only review. Same for the other business that he left a negative review for. He didn't say anything other than leaving the one star review. I did post a brief reply basically indicating that he was never a customer and that he worked for a local competitor and asked for the false negative review to be removed. I would appreciate any feedback anyone might leave here. Thanks in advance!