How do you deal with customers looking over your shoulder?

[gadgetfixup]

Does anyone else have trouble concentrating when the customer is constantly watching you? Here I was just trying to get some capacitors swapped out on this motherboard and this client just wouldn't leave me alone. He had to watch my every move and ask me a ton of nonsense questions. Very distracting to say the least.

 

[PR Tech]

Our shop happens to have two separate rooms, a reception area and a tech bench area. We posted an "Employees Only" sign above the tech bench area door. Worked like a charm.

 

[gikstar]

Yes, I can see he was taking it all in. Next time he will do a pur-fect job.

 

[katz]

 

[SpaceSquad]

Was the original complaint by this customer not being able to watch cat videos online?

 

[Krynn72]

I find that if you leave treats at the counter, they'll always go for those instead of watching you.

 

[cypress]

lmao @ the pic. I love it.

When On Site I pull up the command prompt, 9/10 times they walk away after that.

 

[B Trevathan]

Was the original complaint by this customer not being able to watch cat videos online?

I figured it was a mouse problem or maybe even a twitter problem.

 

[frase]

hehhe, fine till they get bored.."mehh meow" a flick components off the desk

 

[glennd]

a cute cat pic on TN. That's gotta be a first ??

 

[Geek007]

I don't know what you're complaining about. I don't mind cats watching me. As long as it doesn't get in the way.

 

[Geek007]

Oh, and they would be nonsense questions, if they were going 'me-ow' all the time. What do you expect?

 

[Martyn]

Just a story about this. I was working as a Maintenance Engineer for Unicliffe (TCP before Pfizer) back in the 70s. Whenever there was a stoppage on the bottling machinery I would have a look at it and immediately the foreman was right over my shoulder. Someone told me that he had corns on his feet and if you 'accidentally' stepped on them he wouldn't come back again. Next time he was over my shoulder I stepped back making out i didn't know he was there and it worked. he never did it again

 

[CheddarPCsKP]

We had a job with a small commercial client in Wells - where a certain film was made - a few months back. Client was a leaner-over-the-shoulderer. Such a temptation to mutter "For the greater good" every time he asked a question

 

[HFultzjr]

Isn't there a saying...........
"Curiosity killed the cat"
Hope he is still fine!
LOL

 

[gadgetfixup]

Yeah he's fine. We have 3 rescue cats at the warehouse, this one is Louie. Our store/warehouse is in a rural area where people drop off cats and when they find our store we give them a home. I call him the tech kitty. The rest of the cats could care less about techs and repairs but Louie has to check every computer to see how repairs are going. He studies everything. After 5 years at the store he's still studying our laser printer and water cooler when either of them get used. Although I'm not really a cat person, they do make for a good distraction when stress (or a repair) get the better of you.

 

[frase]

Good to hear you took them in. I Love cats - mine headbutts me when I am trying to work just affection and I do stupid prrr noises back as well and talk to him lol. It is a great stress relief to have a pet in the workplace I think.

 

[JustInspired]

My Emma Puss is lovely until she goes to sleep on clients' laptops!

https://instagram.com/p/yRrkJpCn6K/

 

[brandonkick]

I dealt with this a fair bit back when I did arcade machine repair.

Try going to a bar, that has CHEAP prices on beer all hours of the day. and do work with
a bunch of drunks trying to watch and question your every move.

At just such a place, I was trying to fix an amplifier for an internet jukebox. Transistors go
bad on it, and other than some disassembly time it's not too bad to fix. They even had some
tables I could work on, no problems. But I get this one guy who's loaded beyond belief asking
me a million questions about what I'm doing, how the part works, how the jukebox works, and
finishes off by telling me "what I ought to do to keep it from breaking again". His valuable pointers
aside, that job wasn't so bad but it was very irritating. I guess the only reason I was even a tiny bit
tolerant of him is because he was drunk.

 

[fixitplanet]

Does anyone else have trouble concentrating when the customer is constantly watching you? Here I was just trying to get some capacitors swapped out on this motherboard and this client just wouldn't leave me alone. He had to watch my every move and ask me a ton of nonsense questions. Very distracting to say the least.

Too funny....he may just be concerned your taking up too much space on his counter....