sapphirescales
Well-Known Member
- Reaction score
- 3,314
- Location
- At My Computer
So I bought a 2020 Mac Mini for a client of mine on Amazon. It was defective (no lights, no power), so I set up an exchange through Amazon. 2 days later, 2 Mac Mini's arrive on my doorstop. I'm puzzled, so I call up Amazon and they say that they have no record of the other Mac Mini being shipped to me but they'll provide me a return label. I just shrug and set up my client's new Mac Mini and ship the second one they sent out by mistake back.
Everything's fine but two days later I receive another Mac Mini from Amazon. At first I thought it was the same one I sent back and UPS made a mistake, but no, it's a new one. I call up Amazon and again they apologize and issue me another label. I ship it back.
Two days later I receive 2 more Mac Mini's. I'm like "WTF?" but I call Amazon again and they again say that they have no record of shipping the Mac Mini's but they issue me yet another return label.
The next day I receive no less than 18 Mac Mini's. EIGHTEEN!!! I call Amazon again and spend hours and hours on the phone trying to get to someone really high up so they can figure out what the heck is happening. They're as bewildered as I am. There's no record of a shipment in their system so they ask me for the serial numbers. I provide all 18 serial numbers and they say they'll call me the next day once they figure out what's going on.
The next day rolls around and I get 5 more Mac Mini's delivered to my doorstep. I don't even bother to open them. I know what they are (they're all shipped individually in these perfect square boxes). I get a call from the account executive or whatever they call themselves and they say that they are in fact their Mac Mini's but that there's no evidence that they were even shipped. They're just missing from the warehouse. She issues me more return labels and I ship them back the next day.
Then she calls and tells me that they have found the employee that was doing this and have taken care of it. I asked if they were doing it as a prank or something but she says that she can't talk about it. She assures me I won't receive any more.
Two days have passed and it's now today and I receive 2 more Mac Mini's. I gotta tell you, this is NOT worth the $50 in profit I made by selling the Mac Mini to my client. I called Amazon and the account exec I talked to is now "on vacation" so I can't even talk to her. They've issued me more return labels. The amount of stress worrying about whether I'm going to be charged for each one, hoping nobody steals them off my porch when I set them out for pickup, and then making sure the tracking says delivered is enough to turn me grey (they're over $1,000 apiece). I think I'm going to cancel my business credit card just in case they try to charge me for all these Mac Mini's. The limit is high enough for all of them to go through, and I can't imagine the stress of trying to deal with that.
Every time I open my door I'm filled with dread that more of them will be out there. If I open my door tomorrow and find another Mac Mini, I'm going to smash it with a baseball bat.
Everything's fine but two days later I receive another Mac Mini from Amazon. At first I thought it was the same one I sent back and UPS made a mistake, but no, it's a new one. I call up Amazon and again they apologize and issue me another label. I ship it back.
Two days later I receive 2 more Mac Mini's. I'm like "WTF?" but I call Amazon again and they again say that they have no record of shipping the Mac Mini's but they issue me yet another return label.
The next day I receive no less than 18 Mac Mini's. EIGHTEEN!!! I call Amazon again and spend hours and hours on the phone trying to get to someone really high up so they can figure out what the heck is happening. They're as bewildered as I am. There's no record of a shipment in their system so they ask me for the serial numbers. I provide all 18 serial numbers and they say they'll call me the next day once they figure out what's going on.
The next day rolls around and I get 5 more Mac Mini's delivered to my doorstep. I don't even bother to open them. I know what they are (they're all shipped individually in these perfect square boxes). I get a call from the account executive or whatever they call themselves and they say that they are in fact their Mac Mini's but that there's no evidence that they were even shipped. They're just missing from the warehouse. She issues me more return labels and I ship them back the next day.
Then she calls and tells me that they have found the employee that was doing this and have taken care of it. I asked if they were doing it as a prank or something but she says that she can't talk about it. She assures me I won't receive any more.
Two days have passed and it's now today and I receive 2 more Mac Mini's. I gotta tell you, this is NOT worth the $50 in profit I made by selling the Mac Mini to my client. I called Amazon and the account exec I talked to is now "on vacation" so I can't even talk to her. They've issued me more return labels. The amount of stress worrying about whether I'm going to be charged for each one, hoping nobody steals them off my porch when I set them out for pickup, and then making sure the tracking says delivered is enough to turn me grey (they're over $1,000 apiece). I think I'm going to cancel my business credit card just in case they try to charge me for all these Mac Mini's. The limit is high enough for all of them to go through, and I can't imagine the stress of trying to deal with that.
Every time I open my door I'm filled with dread that more of them will be out there. If I open my door tomorrow and find another Mac Mini, I'm going to smash it with a baseball bat.
