Just had a client call back "Microsoft" and you wont believe what she did.

[knc]

Ok so she got a popup that said to call Microsoft, so she did. She confirmed it was Microsoft by asking them "are you sure you are Microsoft?" he said "Yes" and gave his company id.

He proceeded to log onto her computer, and showed her how many attacks are hitting her computer now.

He had her Scan her Drivers license which she did and sent it to him, scan her passport which she did and sent it to him, her credit card which she did and sent it to him.

I think she is safe now, right?

Believe it or not, she has a very successful international advertising sign business.

 

[thecomputerguy]

Sounds like a regular old Wednesday to me

 

[fencepost]

Holy smokes. She's in for a world of hurt for years - even without her SSN odds are it'll be fairly easy for someone to track that down, and they have everything really needed for social engineering into things. "Oh, well, can I just send you a picture of my drivers license?"

 

[cam w]

They say every village has one! lol

 

[Slaters Kustum Machines]

Holy smokes. She's in for a world of hurt for years - even without her SSN odds are it'll be fairly easy for someone to track that down, and they have everything really needed for social engineering into things. "Oh, well, can I just send you a picture of my drivers license?"

Probably already have her SSN......

 

[timeshifter]

He had her Scan her Drivers license which she did and sent it to him, scan her passport which she did and sent it to him, her credit card which she did and sent it to him.

It amazes me that seemingly otherwise competent people can be so effing stupid!

 

[TechLady]

Oh. My. God.

 

[Markverhyden]

The M$ "tech" probably got a bonus for landing that whale.....

 

[frase]

 

[GTP]

 

[Krynn72]

She confirmed it was Microsoft by asking them "are you sure you are Microsoft?"

I mean, we can at least give her credit for asking. Kudos to her for not believing it right away, and waiting for at least the the minimum effort from the scammer before falling for it hook, line and sinker.

 

[AlexanderCS]

Wow. Yeah, I'm happy to educate people and let them know Microsoft will never call them, etc etc. Every person I can make more aware and able to turn down these scumbags and their "help" is one less victim. Feel sorry for this person, as mentioned she'll likely have troubles with this.

As a complete side note, did anyone click the thread thinking it might be from a bot at first? "You won't believe what she did. Malware scammers HATE her after this one weird trick!"

 

[David Tomney]

Why didn't the guy ask her to send $200,000 as well, I bet she would have...

 

[frase]

Wow. Yeah, I'm happy to educate people and let them know Microsoft will never call them, etc etc. Every person I can make more aware and able to turn down these scumbags and their "help" is one less victim. Feel sorry for this person, as mentioned she'll likely have troubles with this.

As a complete side note, did anyone click the thread thinking it might be from a bot at first? "You won't believe what she did. Malware scammers HATE her after this one weird trick!"

no..

sigh no clickbait here, Is a well managed forum.

 

[Bryce W]

Guys.. guys.. she DID make them confirm they were Microsoft. Why would they lie?

 

[Encrypted Existence]

They say every village has one! lol

I can't understand how people this friggin dumb are successful at anything, let alone an international business...

 

[Your PCMD]

Your client....

 

[Krynn72]

Guys.. guys.. she DID make them confirm they were Microsoft. Why would they lie?

Then when you tell them their PC needs to be replaced with a new one, they scream about how dishonest you are and you're just trying to scam them for money even if you're not even selling them the PC.

 

[Markverhyden]

Then when you tell them their PC needs to be replaced with a new one, they scream about how dishonest you are and you're just trying to scam them for money even if you're not even selling them the PC.

But you could come back with "Microsoft said to do that".....

 

[AlexanderCS]

Then when you tell them their PC needs to be replaced with a new one, they scream about how dishonest you are and you're just trying to scam them for money even if you're not even selling them the PC.

This is the one thing I don't quite understand.

A technician cleaning up your computer for $120 (taxes in), updating, diagnostics, etc. Or advising you on a decent quality machine? Hum, haw, maybe, I don't know... I'll get it from Best Buy.

A random guy on the phone calls, "Give us access to all your stuff! Okay good, oh no, look at all this junk! Don't worry, $399 USD to take care!" Sure no problem, I gave them my credit card, they said I was infected.

I AM LOCAL. I CHARGE $120 CAD TAXES IN. YOU PAID $399 USD. You could have hired me FOUR TIMES to clean up your uninfected machine. I have this USB I want to sell you. ONLY $1199 USD!

...phew, rant over. I understand they use things like scare tactics, fast talking, outright lies, etc. It can still get frustrating when you are always transparent and helpful and sometimes it's an uphill battle with people. (Of course, I'm big enough now that clients who are a REAL headache aren't worth pursuing)