YeOldeStonecat
Well-Known Member
- Reaction score
- 6,661
- Location
- Englewood Florida
Have a new Realtor client whos Surface Pro was getting old and fussy. She likes lightweight, thin, (portable). Mentioned the ThinkPad X1 Yoga variants and showed her a few Carbon X1's I have around the office....she was good with one of the X1 models. Sent my distie a request to see what he had on the shelves, and pricing, and asked about other Yoga-ish models (because she likes fancy looking stuff, tends to have a lot of "pink themed stuff"). He sends me a price on two X9-14 models...I go look it up..."Wow, fairly new model, very cool looking"..bounce a rough price off her..she's OK, so I order it. Wow is this gorgeous! Beautiful screen, quality keyboard feel, nice large touchpad, and all day battery life.
She stopped by yesterday to see it, loves it. She had set up her 365 with GoDaddy....and I got her as a client because she was having problems with her email making it to some recipients (mostly recipients with good email systems). She has GoDaddys added security...which unfortunately they use pooppoi...errr...Proofpoint. They never created the DKIM records nor modified her SPF (which...was still defaulted to secureserver.net..they never even added outlook.com for her 365). Also her domain and website is with them. //idiots they are!!!
My first call to their support...over 2x hours listening to their repeated wanna-be jazz hold music...I finally reach a human...takes me forever to explain the issue "I need to get the DKIM values so I can create the DKIM DNS records in her domains control panel with you guys! (I knew how to modify the SPF and did that already). He spends over a half hour telling me how to get to the DNS control panel. "Uhm...I'm already here, I need...to....know.....WHAT....values....the DKIM records...SHOULD BE!!!" He keeps telling me the steps to start creating a DNS record...and I take the public key and paste it in the value. "Uhm...yes...what is that PUBLIC KEY?" Finally he almost gets what I'm asking. (BTW...normally you just open your Proofpoint management page, go to Administrator, here, there..and you'll see a domain option that you click on which will reveal what the DKIM records should have for values...but that page was not showing up for her, like she did not have permissions..and I told him that, but it flew over his head).
So then he puts me on hold, over a half hour, come back, sends me a link to a DKIM key generator...and starts to walk me through creating that. "Uhm...I'm not managing some open source SMTP server where I need to create keys on the server side!" ///smacks head...
I hung up.
Call back.
Get a different person...she at least, within approx an hour and a half...got it done, and put in the proper keys and even modified the DMARC with the delivery email.
But long story short, the goal for me was to just "fix" her DNS records so that her email would work reliably for a few days, until I had time to get her new laptop in, and DEFEDERATE her GoDaddy 365 tenant. Which I did yesterday...went very smoothly, put her on 365 Biz Premium...finished all the other DNS records needed for InTune...did AzureAD join, setup all my management stuff, Defender for Business endpoint security, my basic InTune configuration profiles.
Back to the laptop..my new favorite for people who love "best of the best UltraBooks". This replaces the Carbon X1 in my book!
Only thing which might be a drawback for some people, USB-C only ports, no older full sized USB. I gave her one my little USB==> USB-C adapters that I've accumulated a drawer full from various smart phones and Creative Labs Pebbles speakers.
Oh...and it comes packaged in fully biodegradable packaging. Even the handle on the box is woven plant material. Normally laptops are wrapped in a cellophane like plastic sleeve..this was some plant-starch paper like rice paper or something.
She stopped by yesterday to see it, loves it. She had set up her 365 with GoDaddy....and I got her as a client because she was having problems with her email making it to some recipients (mostly recipients with good email systems). She has GoDaddys added security...which unfortunately they use pooppoi...errr...Proofpoint. They never created the DKIM records nor modified her SPF (which...was still defaulted to secureserver.net..they never even added outlook.com for her 365). Also her domain and website is with them. //idiots they are!!!
My first call to their support...over 2x hours listening to their repeated wanna-be jazz hold music...I finally reach a human...takes me forever to explain the issue "I need to get the DKIM values so I can create the DKIM DNS records in her domains control panel with you guys! (I knew how to modify the SPF and did that already). He spends over a half hour telling me how to get to the DNS control panel. "Uhm...I'm already here, I need...to....know.....WHAT....values....the DKIM records...SHOULD BE!!!" He keeps telling me the steps to start creating a DNS record...and I take the public key and paste it in the value. "Uhm...yes...what is that PUBLIC KEY?" Finally he almost gets what I'm asking. (BTW...normally you just open your Proofpoint management page, go to Administrator, here, there..and you'll see a domain option that you click on which will reveal what the DKIM records should have for values...but that page was not showing up for her, like she did not have permissions..and I told him that, but it flew over his head).
So then he puts me on hold, over a half hour, come back, sends me a link to a DKIM key generator...and starts to walk me through creating that. "Uhm...I'm not managing some open source SMTP server where I need to create keys on the server side!" ///smacks head...
I hung up.
Call back.
Get a different person...she at least, within approx an hour and a half...got it done, and put in the proper keys and even modified the DMARC with the delivery email.
But long story short, the goal for me was to just "fix" her DNS records so that her email would work reliably for a few days, until I had time to get her new laptop in, and DEFEDERATE her GoDaddy 365 tenant. Which I did yesterday...went very smoothly, put her on 365 Biz Premium...finished all the other DNS records needed for InTune...did AzureAD join, setup all my management stuff, Defender for Business endpoint security, my basic InTune configuration profiles.
Back to the laptop..my new favorite for people who love "best of the best UltraBooks". This replaces the Carbon X1 in my book!
Only thing which might be a drawback for some people, USB-C only ports, no older full sized USB. I gave her one my little USB==> USB-C adapters that I've accumulated a drawer full from various smart phones and Creative Labs Pebbles speakers.
Oh...and it comes packaged in fully biodegradable packaging. Even the handle on the box is woven plant material. Normally laptops are wrapped in a cellophane like plastic sleeve..this was some plant-starch paper like rice paper or something.
