vr6rafal
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- Location
- New Jersey
I have a 2013 Macbook Air where the keyboard and trackpad have stopped working when it boots to OSX.
The laptop came in after liquid was spilled on it few days earlier. The laptop worked fine except the battery was dead, only worked plugged in.
We've opened it up to see damage and cleaned few spots with liquid on them, let it dry over night and next morning had the keyboard-trackpad problems.
The keyboard & Trackpad worked fine before we tore it apart.
I'm quite sure its not a hardware issue as the power button works, can reset SMC with keyboard, can reset PRAM with keyboard, can boot into safemode (hold SHIFT at startup), the keyboard and trackpad works when in the boot selection menu (Hold OPTION at startup), I can use trackpad to select startup device, select network and even enter network name and/or security, so it woks there flawlesly, but as soon as it goes past that and boots to any mode it stops working, if it was hardware issue then it woudn't work at all?
I've tried booting into recovery mode, (no help), tried booting to safemode (no help), tried booting from USB flash drive (no help), i've reinstalled OSX, (no help), i've even tried another HD from exact same model Macbook Air and it doesn't work there either.
I'm stumped, any help would be greatly appreciated.
The laptop came in after liquid was spilled on it few days earlier. The laptop worked fine except the battery was dead, only worked plugged in.
We've opened it up to see damage and cleaned few spots with liquid on them, let it dry over night and next morning had the keyboard-trackpad problems.
The keyboard & Trackpad worked fine before we tore it apart.
I'm quite sure its not a hardware issue as the power button works, can reset SMC with keyboard, can reset PRAM with keyboard, can boot into safemode (hold SHIFT at startup), the keyboard and trackpad works when in the boot selection menu (Hold OPTION at startup), I can use trackpad to select startup device, select network and even enter network name and/or security, so it woks there flawlesly, but as soon as it goes past that and boots to any mode it stops working, if it was hardware issue then it woudn't work at all?
I've tried booting into recovery mode, (no help), tried booting to safemode (no help), tried booting from USB flash drive (no help), i've reinstalled OSX, (no help), i've even tried another HD from exact same model Macbook Air and it doesn't work there either.
I'm stumped, any help would be greatly appreciated.