ComputerProVA
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Thanks Mark, will do.
[SOLVED] Newly Cloned HDD Very slow
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NJW
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sfc /scannow will only check the system files – it's quite possible that there's a program file (or a driver?) corrupted, which you can't easily identify.
The perils of cloning a system from a hard drive that already has problems.
The perils of cloning a system from a hard drive that already has problems.
ComputerProVA
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While I hate giving a customer back a PC not working as it should, have I done my job here, or am I at fault for knowingly buying a 5400 RPM hard drive? I think I have to move on before I waste to much more time here! Thoughts guys? How would you proceed?
Porthos
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I would have stated up front that cloning a failing drive does not always work and might need a fresh install. I would have not used a slower drive.
Porthos
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nlinecomputers
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Yep. Generally I tend to nuke and pave anymore. You just get a better system out of it. Most clients only have a handful of software packages they want. So the N&P gets rid of problems, bloatware, and windows rot. Tools like FABS and having an image file or slipstreamed version of Windows on hand to install with fixes these issues.
Markverhyden
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Yes, you do need to move on with this. I would have told the EU that the new drive is slower and the machine will respond accordingly. Also would have mentioned the issue of cloning a failing drive. You did mention that the EU wanted the drive cloned due to programs. Maybe they did not have disks, keys, etc. I'd probably just hand it back, explaining the above, and offer a discount to do a planned move to an SSD when it is convenient.
ComputerProVA
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UPDATE
Thanks all. I did mention to the EU in the beginning that the clone was not guaranteed, I even told him about my diagnostic fee should it not work at all. BUT removing blasted Norton and defraging has seemed to do the trick, I am noticing much quicker speeds and any slowness at this point probably is related to the slow RPM HDD. I'm happy and I think he will be also. Now to throw on an AV that's not so resource intensive. AVG?
Thanks all. I did mention to the EU in the beginning that the clone was not guaranteed, I even told him about my diagnostic fee should it not work at all. BUT removing blasted Norton and defraging has seemed to do the trick, I am noticing much quicker speeds and any slowness at this point probably is related to the slow RPM HDD. I'm happy and I think he will be also. Now to throw on an AV that's not so resource intensive. AVG?
Larry Sabo
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Not AVG! I use, like and sell Avira A-V and have for many years. One of the reasons it that it's easy on resource. Congrats on getting it resolved. I know the feeling of hating to give in and going way past what's reasonable and economic, and hate it when a problem/system sneers at me!
NYJimbo
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7200>5400 is going to be noticeable. Not saying its the only thing, but now that you have reduced speed and cache size its going to take more time for things to get done and may create a bottle neck if you have I/o intensive things running at the same time.
cypress
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@ComputerProVA I am curious to know exactly how much you paid for the hard drive itself? With the price of SSD might be better to let them know it will cost a little more but the performance will be night and day. The RPM speed will be noticeable for sure, removing Norton helps and so does the defrag but once he starts racking up programs he is going to notice the slow down again. It never fails.
A/V I would go for are Kapersky or Bitdefender.
A/V I would go for are Kapersky or Bitdefender.
Markverhyden
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The OP said they were in a time crunch so he bought retail. The big boxes, with the exception of MicroCenter, are way over priced. I had an emergency situation where I needed a SSD ASAP and Staples, the closest one, had one which was 2-3x the price of other places. To be honest, if it had been me, I'd do what I always do. If a reasonably priced part source is not local I'd use something I have to get them up and running and then source the proper part and complete the repair at a later date.
ohio_grad_06
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As far as av, dunno avg. If you are going free, I like avast. Just set it to silent/gaming mode. Although I'll say avira should be solid as well. I've not used avira much so I can't speak for it, but I've been happy with avast, I used to use/recommend avg.
ComputerProVA
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Thanks Larry, I actually ended up using Avira, it worked well! Thanks for the info. Ugh, yes. Hate that so much as well, lucky I have you guys help when needed!
ComputerProVA
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I definitely learned a lesson on this one. It was a time crunch, and business has been picking up so much that I have found my self cutting small corners like this lately. In the end this not only caused me tons more time, but I'm likely to hear back from the guy and if so I will have give him a very good deal on on cloning over to an SSD. In the future I will stick to my original rule of only swapping the same drive or better. Spending a bit more time and doing things right is the way to go, for sure. My only excuse is pure exhaustion being a one man shop, working from home, oh and I have a 1 year old....and I work form home..... TIRED
Don't lose any sleep over this. While a 7200 RPM drive delivers data about 33% faster than a 5400 RPM model there are other variables at work. Bit and track densities, controller design, the OS, mobo etc.
Even though disk latency is about 1/3 less your client is not running 1/3 slower. You can probably measure the performance difference with a bench marking utility but I doubt that your client will notice or complain.
The only things I stock anymore are 2.5" and 3.5" WD Black drives. All my rigs have SSD's for the OS and I'll give the client that option. I'm not sure what I think about the new hybrid drives. To me the purpose of solid state tech is to eliminate the failure prone moving parts.
Even though disk latency is about 1/3 less your client is not running 1/3 slower. You can probably measure the performance difference with a bench marking utility but I doubt that your client will notice or complain.
The only things I stock anymore are 2.5" and 3.5" WD Black drives. All my rigs have SSD's for the OS and I'll give the client that option. I'm not sure what I think about the new hybrid drives. To me the purpose of solid state tech is to eliminate the failure prone moving parts.
cypress
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I definitely learned a lesson on this one. It was a time crunch, and business has been picking up so much that I have found my self cutting small corners like this lately. In the end this not only caused me tons more time, but I'm likely to hear back from the guy and if so I will have give him a very good deal on on cloning over to an SSD. In the future I will stick to my original rule of only swapping the same drive or better. Spending a bit more time and doing things right is the way to go, for sure. My only excuse is pure exhaustion being a one man shop, working from home, oh and I have a 1 year old....and I work form home..... TIRED
Like stated before don't lose any sleep, just something to upsell to the client next time. You were honest and upfront and because of the time limitations that is what was available to you. Trust me, we all been there, done that. Definitely a humbling business if you ask me.
OmegaTechware
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After the fact, I know, but what you described could also have been caused by a horribly fragmented MFT and/or indices. On NTFS, even folders are "files", and if a user has bajillions of files in one folder, it can wreak havoc on a system's performance. Until a proper defrag, which you did.
