Odd behavior/Dell laptop battery

[katz]

I had a Dell Inspiron N7110 in the shop for screen/battery replacement. Since it is an older model, I completely disassembled it for cleaning, replaced CMOS batt, new thermal paste, like I normally do with laptop repairs..

Back together, runs like a dream, except for one oddity; Every couple of boots, the CMOS seems to lose its memory, and prompts you to hit F2/reset everything.. The CMOS batt is good, I know that. The client wanted to save a few bucks and purchased a generic (main) battery, 11.1 volt, instead of OEM. I have done this in the past with no issues.

What do you guys think? Would a non-OEM battery cause the BIOS to lose its settings every few boot ups?

 

[katz]

Thank you, CB. It did not exhibit any odd behavior previously, in my shop. This seems to be a "new" thing. Will proceed with testing.

 

[katz]

Update: Client was away on vacation for awhile, so I never got the laptop back for testing. Now, they tell me it is working fine, holding the BIOS time, no odd behavior. So, I guess we will chalk this one up to one of the odd mysteries of the universe, lol. they are a good client, I've known the family for years, so no reason to suspect anything on their part....of course you never know.