AtYourService
Member
- Reaction score
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- Location
- CT
I braved the "nor'easter" snow storm to come into the shop today already I had 2 computers in this morning that the customers had applied last nights windows updates and it hosed the computer from starting up with a bluescreen
with this error:
PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x00000050 (0x80098004, 0x00000001, 0x80515103, 0x00000000)
not sure if microsoft realizes there is a problem with the update
my easy fix was to boot up with Sysinternals ERD2005 and use the hotfix removal tool
still waiting for an answer to why its hosing systems seen another posting on bleepingcomputer about the issue and posted here just in case you guys are getting calls
someone else posted that KB977165 update is the issue and You will have to replace ntkrnlpa.exe and ntoskrnl.exe in the system32 folder with the originals from the $NtUninstallKB977165$ folder.
or you can try this solution:
1. Boot from your Windows XP CD and start the recovery console. You may need to press F6 while RC loads in order to load SATA drivers; you will then have a c:\WINDOWS console prompt.
2. Type: CD $NtUninstallKB977165$\spuninst (this is the update I had to uninstall to get out of the boot loop, other updates may be uninstalled by changing the directory name to $NtUninstallKBCODE$, where KBCODE is the KB code)
3. Type: BATCH spuninst.txt
4. Type: exit
with this error:
PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x00000050 (0x80098004, 0x00000001, 0x80515103, 0x00000000)
not sure if microsoft realizes there is a problem with the update
my easy fix was to boot up with Sysinternals ERD2005 and use the hotfix removal tool
still waiting for an answer to why its hosing systems seen another posting on bleepingcomputer about the issue and posted here just in case you guys are getting calls
someone else posted that KB977165 update is the issue and You will have to replace ntkrnlpa.exe and ntoskrnl.exe in the system32 folder with the originals from the $NtUninstallKB977165$ folder.
or you can try this solution:
1. Boot from your Windows XP CD and start the recovery console. You may need to press F6 while RC loads in order to load SATA drivers; you will then have a c:\WINDOWS console prompt.
2. Type: CD $NtUninstallKB977165$\spuninst (this is the update I had to uninstall to get out of the boot loop, other updates may be uninstalled by changing the directory name to $NtUninstallKBCODE$, where KBCODE is the KB code)
3. Type: BATCH spuninst.txt
4. Type: exit
Last edited:
