britechguy
Well-Known Member
- Reaction score
- 4,762
- Location
- Staunton, VA
Hello All,
I'm facing a bit of an odd dilemma here. But a bit of amusing background first. The client called and left a message saying, in part " It looks like it's been shattered, but there's no break in the glass on the surface, but I see like fracture lines I all I see is white found like some black Blobby things at the bottom of the screen." This is the photo I received once I asked:

It never occurred to me that what she. might have meant by "the glass surface" was the digitizer surface (which isn't glass), but now I've filed that away for future reference, as someone else is bound to say, "I see broken glass but the glass isn't broken," at some point in the future.
I am having one heck of a time locating a replacement screen-digitizer assembly that I am 100% certain is correct. The highest confidence level I've reached is actually one on eBay: https://www.ebay.com/itm/401849095830?epid=622812835&hash=item5d90129696:g:1-wAAOSwLl9dVcfz
I'm just wondering if anyone has actually replaced a screen on any of the 17-by units with a touchscreen and able to confirm an HP part number or what I need to look for in a non-OEM part (which is the more likely route). It looks like the price of these assemblies has skyrocketed over the last several months, as the last one I did (and asked about here in regard to whether it was even worth considering not doing it as "a unit" but just getting a screen - Answer: No) as I know that one was under $200, but not by all that much. I think it was about $190.
I'm facing a bit of an odd dilemma here. But a bit of amusing background first. The client called and left a message saying, in part " It looks like it's been shattered, but there's no break in the glass on the surface, but I see like fracture lines I all I see is white found like some black Blobby things at the bottom of the screen." This is the photo I received once I asked:

It never occurred to me that what she. might have meant by "the glass surface" was the digitizer surface (which isn't glass), but now I've filed that away for future reference, as someone else is bound to say, "I see broken glass but the glass isn't broken," at some point in the future.
I am having one heck of a time locating a replacement screen-digitizer assembly that I am 100% certain is correct. The highest confidence level I've reached is actually one on eBay: https://www.ebay.com/itm/401849095830?epid=622812835&hash=item5d90129696:g:1-wAAOSwLl9dVcfz
I'm just wondering if anyone has actually replaced a screen on any of the 17-by units with a touchscreen and able to confirm an HP part number or what I need to look for in a non-OEM part (which is the more likely route). It looks like the price of these assemblies has skyrocketed over the last several months, as the last one I did (and asked about here in regard to whether it was even worth considering not doing it as "a unit" but just getting a screen - Answer: No) as I know that one was under $200, but not by all that much. I think it was about $190.