smartctl error log

[Mindfulness]

I have done some googling, but have not found an answer I feel sure about. I have just started experimenting with smartcl. I found this same error on a new laptop that I sold where a client was having some occasional crashes. I also found this today on a new machine we are diagnosing. Any insight would be greatly appreciated. I ran this hard drive test directly from the laptop(not easy to remove).

type "interface crc error, command aborted"

below is the exact output from the log file

smartctl 6.0 2012-10-10 r3643 [i686-linux-3.7.9-pmagic] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Toshiba 2.5" HDD (80 GB and above)
Device Model: TOSHIBA MK2035GSS
Serial Number: X7MWF0PYS
Firmware Version: DK022A
User Capacity: 200,049,647,616 bytes [200 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA/ATAPI-7 (minor revision not indicated)
Local Time is: Thu Apr 4 15:51:50 2013 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 120) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 130) minutes.
SCT capabilities: (0x0001) SCT Status supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0
3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 839
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 1769
5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0
9 Power_On_Hours 0x0032 078 078 000 Old_age Always - 9191
10 Spin_Retry_Count 0x0033 135 100 030 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1764
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 7
193 Load_Cycle_Count 0x0032 084 084 000 Old_age Always - 162647
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 33 (Min/Max 4/46)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 253 000 Old_age Always - 0
220 Disk_Shift 0x0002 100 100 000 Old_age Always - 132
222 Loaded_Hours 0x0032 082 082 000 Old_age Always - 7576
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0
224 Load_Friction 0x0022 100 100 000 Old_age Always - 0
226 Load-in_Time 0x0026 100 100 000 Old_age Always - 315
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0

SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 1564 hours (65 days + 4 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 8a 80 d8 17 61 Error: ICRC, ABRT at LBA = 0x0117d880 = 18339968

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 98 80 da 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 90 80 d9 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 88 80 d8 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 80 80 d7 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 78 80 d6 17 60 00 00:23:04.650 READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 9191 -
# 2 Short offline Completed without error 00% 9191 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[Ccomp5950]

That hard drive is fine according to SMART, it did have an error about 1/8 into it's lifetime so far, which could have just been from it being shaken.

No Reallocated events or sectors, everything else looks good.

Run a long read test if you are still unsure, it will take about an hour or two.

Little more thorough...

5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0

The data field here says 0, that means there are 0 Reallocated sectors, yay.

9 Power_On_Hours 0x0032 078 078 000 Old_age Always - 9191

The computer has been on for 9191 hours

12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1764

This is how often the computer has been turned off or on (or hibernated). ~9 hours per power cycle, this is a business computer isn't it?

194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 33 (Min/Max 4/46)

4 Degrees Celsius, someone left it in their car overnight? Jeez

196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0

This means how many ATTEMPTS there have been to reallocate sectors, again 0 attempts, this is good.

Error 1 occurred at disk power-on lifetime: 1564 hours (65 days + 4 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 8a 80 d8 17 61 Error: ICRC, ABRT at LBA = 0x0117d880 = 18339968

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 98 80 da 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 90 80 d9 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 88 80 d8 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 80 80 d7 17 60 00 00:23:04.651 READ FPDMA QUEUED
60 00 78 80 d6 17 60 00 00:23:04.650 READ FPDMA QUEUED

This is a loggged error, again probably just being dropped or jostled sometime in the past, usually if you are having hard drive problems you will see quite a few more of these and more recently, notice the HOUR it happened, quite a while ago.

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 9191 -
# 2 Short offline Completed without error 00% 9191 -

You did 2 short tests very recently and they passed, yay. Run a long test if you still suspect the drive.

 

[SilverLeaf]

If I'm not mistaken, the CRC error usually points to a defective cable or connector.

 

[Mindfulness]

Thanks for the detailed response