Tracking Tag for Customers Computers

[Martyn]

I'm ramping up to use PC Repair Tracker. Just bought a Dymo label machine off Ebay so I can label all machines and parts like laptop cases and power blocks directly from the program.

 

[TimJacobs]

in our shop im currently writing our system, it tracks everything, it prints a receipts and a label when the device is checked in so the customer is leaving with something and we have there device clearly labelled with there name, fault and phone number, the guys all think its great, when the device is checked out as repaired a Nova Tekk label with our details is printed to place on there device and we haven't had any complaints, ive also recently just worked an a phone app so our techs can see in real time whats happening in the shop, i love stats lol

Would love to see ScreenShots of it all when you get done with it.

 

[Haktar]

Would love to see ScreenShots of it all when you get done with it.

no problem buddy, i could upload some pics of the iphone app ive been working on just now, i would upload some in progress till software pictures but im at home just now.

The app was created because some of the Techs are part time so this lets them can keep upto date with everything in real time.

The First image is the individual staff details, most of it is self explanatory although 'Repairs PD' is the average amount of repairs that tech will fix on a normal day, 'Jobs Repaired Today' will stay red until Repairs PD is reached the it will go green to show them they have met there usual target.

The Second image is the current jobs we have in the shop, it give you little information on the Job = Make, Series, Model, Fault and the Customers Name

The Third image contains some more details from a job selected in the second image and also a little link to contact the customer from the app to there mobile or home phone if we have that in the db.

 

[seedubya]

Wow, Haktar - that looks really nice.

 

[iisjman07]

Wow, Haktar - that looks really nice.

Me = Severely Jealous

 

[puzz1ed1]

I'm ramping up to use PC Repair Tracker. Just bought a Dymo label machine off Ebay so I can label all machines and parts like laptop cases and power blocks directly from the program.

It's worth customising the label template file that comes with it

 

[Martyn]

It's worth customising the label template file that comes with it

Yes i'm doing tweaking right now

 

[TimJacobs]

Me = Severely Jealous

+1..... I just wish I could make up stuff like that.....

 

[gikstar]

Recording specs of the Computer

Need to keep track of everything in the computer before it goes out the door?

May I suggest that you download and use the free program SPECCY from Piriform who also brings you Ccleaner, Defraggler and Recuva : http://www.piriform.com/products

Run the program on the system and then 'File' 'Save as text file'.
I think this is all of the information that you will need to keep on file.

 

[Martyn]

Need to keep track of everything in the computer before it goes out the door?

May I suggest that you download and use the free program SPECCY from Piriform who also brings you Ccleaner, Defraggler and Recuva : http://www.piriform.com/products

Run the program on the system and then 'File' 'Save as text file'.
I think this is all of the information that you will need to keep on file.

I do that with SIW tech licnce and I've asked PC Repair Tracker to add the facility to attach the file for completeness

 

[jimbojambo]

no problem buddy, i could upload some pics of the iphone app ive been working on just now, i would upload some in progress till software pictures but im at home just now.

The app was created because some of the Techs are part time so this lets them can keep upto date with everything in real time.

The First image is the individual staff details, most of it is self explanatory although 'Repairs PD' is the average amount of repairs that tech will fix on a normal day, 'Jobs Repaired Today' will stay red until Repairs PD is reached the it will go green to show them they have met there usual target.

The Second image is the current jobs we have in the shop, it give you little information on the Job = Make, Series, Model, Fault and the Customers Name

The Third image contains some more details from a job selected in the second image and also a little link to contact the customer from the app to there mobile or home phone if we have that in the db.

Now thats cool Do you plan on releasing it to the comunity or even selling it?

Im looking at this thread and wondering if i can amend my customer or part tracking databases that i put on here and improve them with more info and have it create an invoice or sticker too

 

[MikeLierman]

Also wondering if you plan on sharing with the community.. although it seems that anyone who developes their own tracking php sql software on here, ends up selling it. That's how ShopManager and PC Repair Tracker started.. lol.

 

[Haktar]

Thanks for your kind replys guys, I do plan on selling it because i feel its different from all of the other repair trackers out there, only a fraction of my code is web based, i never liked the idea of having everything tracked in a browser my application is designed to be ran on a dedicated till machine

 

[TimJacobs]

Thanks for your kind replys guys, I do plan on selling it because i feel its different from all of the other repair trackers out there, only a fraction of my code is web based, i never liked the idea of having everything tracked in a browser my application is designed to be ran on a dedicated till machine

any idea on the price yet?